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Application Form
GP Receptionist
Neg DOE
Sevenoaks, Kent
South Park Medical Practice
Receptionists are often the first person that patients meet when they arrive at the practice. You will:
• Book patients for appointments
• Enter new patient details on the computer system
• Manage patients in the waiting room
• Advise on appropriate appointment ie Nurse, GP, advanced etc
As well as dealing with patients face-to-face, receptionists will be asked to:
• Manage phones
• Organise post
• File patient notes
• Help ensure patient details are correct and up-to-date on the computer system
• Chase lab reports, x-rays etc at GP request
• Undertake to complete tasks set by GPs
• Order stationary
• Support Head Receptionist and Practice Manager with solving IT problems
Personal Characteristics:
Receptionists need to be:
• Friendly and welcoming
• Patient and understanding
• Follow instructions and procedures
• Work accurately and methodically
• Work in a team but to use initiative
• Work with all types of people
• Deal with people who may be angry or upset
• Be confident using the phone
Skills Required:
• Organisational skills
• Excellent communication skills
• IT skills
• Excellent customer service skills
• Good people skills
Contact Details
Cover Letter
Use this space to outline your skills, experience and reason for applying.