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Customer Service Manager
£20000 to £22000 per year
Rochester, Kent
Rark Solutions
An exciting opportunity has arisen for a customer service manager to join my clients office in Rochester.My client is a global market leader in their industry with over 50 years of experience.
The role of a call centre manager is to maintain a high level of customer service throughout the team.
Other responsibilities include:
Listening to customers needs
Identifying issues and dealing with escalated problems
Motivating the team
Update customer records
Build rapport with customers and colleagues
We are looking for candidates who come from a call centre, customer service or sales environment, where you have experience of dealing with customers and giving them a service that keeps them coming back.
You will also need the following:
Fantastic communications skills
Upbeat and positive attitude
Ability to work to motivate others
Multi-tasking
Accurate data entry
In return you will be offered a very good basic salary with the chance to earn more in bonus. You will also be working for one of the most established and prestigious companies in the South-East with an industry recognised training programme.
Interested? Apply online today.
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