Moat is one of the top 30 housing associations with over 20,000 homes across Kent, Essex, Sussex and London and a development pipeline of 1,600 new affordable homes. In addition to our head office in Dartford, we have bases in our communities in Medway, Ashford, Maldon, Crawley and Merton.

We have an exciting opportunity for a Head of Customer Accounts to join us, based in Dartford, on a permanent basis.

As our Head of Customer Accounts you’ll be our strategic lead for the collection and recovery of income/debt across all tenures. Our rent arrears performance is good and as a social landlord we pride ourselves on the fact that eviction levels are low and we want it to stay that way. You’re target and performance driven and so you’ll ensure that our performance only improves - but you also recognise the importance of tenancy sustainment and will take an innovative, cross-department approach to trialling new initiatives.

Wanting to know more? Please copy and paste this link to read our full recruitment pack: https://bit.ly/2r3TmR4