A Brilliant opportunity has arisen with a to join an established, successful and growing organisation in the Insurance Industry with a focus on training, development and progression.

Within this role, you will gain a range of transferable skills as well as receive opportunities for career progression.

• Provide excellent customer service
• Answer first point of contact calls and subsidence claims calls
• Advise policyholders on general queries and insurance claims issues for subsidence and underground pipes claims
• Negotiating settlement of claims both verbally and in writing
• Constantly seeking improvements in how we deliver excellent customer service
• Display active listening skills on every call
• Use of good questioning to establish a valid claim
• Build rapport with all callers and departments
• Managing multiple activities by prioritising important and urgent tasks whilst maintaining the focus on the policyholder
• Have a can-do attitude and positive approach towards change
• Pro-actively take on board constructive feedback and apply this to every call
• Manage a portfolio of claims through prioritising by individual circumstances from set up to settlement
starting salary £19,000 +benefits
Immediate interview, and flexible start date
Monday - Friday - normal office hours
9am -1pm every other sat, (reduced hours in lieu)
Apply today for immediate consideration. - Call Laura on 01732 746604 or apply today.
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