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1st Line IT Customer Support Technician
£20,646 - £23,237
Medway, Kent
Thinking Schools Academy Trust
Working as part of the Trust's Operations department, the IT Customer Support Technician (1st line) you will ensure that our customers are supported in their use of IT equipment and services across the Trust, its academies and partners. This role will therefore require travel between sites within the Kent hub and as such a full driving license (manual-car) and use of a vehicle is essential.
You can not apply for this job on Jobs In Kent please visit the employers page directly via: https://www.tsatrust.org.uk/career-opportunity/?advert_id=0000000238
The position is a customer-focused role, and the post holder should be self-motivated, have strong interpersonal and communication skills and be a team player. They should demonstrate a willingness and flexibility to work across the department and have the ability to balance their workload. Along with experience of dealing with Microsoft and Apple operating systems, and a good knowledge of IT packages and peripherals, the post holder should also possess excellent customer service and communication skills, both verbal and written.
Full training will be provided on Trust's helpdesk application, and operating procedures.
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