Application Form

Laundry Assistant

£8.89 per hour

Tonbridge, Kent

Rapport Housing and Care

The Home has vacancies for Laundry Assistants, who will promote the quality of life and wellbeing of our residents by ensuring their clothes and linen are maintained to a high standard of cleanliness and hygiene and ensure the safe and efficient running of the laundry.

Main Duties and Responsibilities include (but are not limited to):

o Launder residents clothing/linen according to their individual wishes and adhere to washing instructions.
o Wash bed linen and towels ensuring linen cupboards are kept stocked.
o Practice standard infection control precautions when dealing with soiled laundry.
o Repair clothing and sew in nametags.
o Inform the senior on duty when linen/clothing needs replacing.
o Iron clothing.
o Return clothing to residents.
o Ensure that the laundry is kept clean and tidy.
o De-fluff tumble dryers daily
o Follow safe methods whilst using all laundry equipment and ensure manufacturers instructions are followed.
o Report faulty equipment for repair and ensure out of order sign is posted on appliance.
o Dispose with waste in accordance with The Organisation policy guidelines
o Be prepared to support the housekeeping department when required
o Maintain high standards of confidentiality in accordance with the Organisations policies and beliefs.
o Attend all mandatory training on an annual basis.
o Uphold agreed policies, procedures and standards of care in keeping with the stated beliefs of the Organisation.
o Promote a positive image of the Organisation.
o Work to promote equality and diversity, and eliminate discrimination for all the Organisations service users, staff and volunteers. Attend staff and residents meetings and training activities as directed.

The ideal Laundry Assistant will demonstrate

o A caring and compassionate approach
o Patience and understanding of older people
o Knowledge of or a willingness to be trained in the correct procedures for carrying out all of their duties including use of laundry / cleaning equipment
o Awareness of cultural needs of individuals
o Current knowledge of HandS legislation and application of HandS practices with particular regard to laundry room / cleaning equipment
o Knowledge and understanding of COSHH regulations
o Good communication skills with different groups, e.g. staff, residents, local community
o Understanding of different values / cultures of residents and staff
o Team working skills
o Good timekeeping skills
o Professionalism

The ideal Laundry Assistant will have the ability to:

o Play an active role in creating a good environment
o Prioritise their work
o Be aware of the support needed by others, consider how they can support them and encourage and support them
o Train for and take on additional responsibilities
o Listen carefully and attentively
o Respect the dignity and privacy of all those they come into contact with
o Apply their knowledge and training in the workplace
o Uphold the policies and procedures of The Organisation

The duties of the post necessitate the following essential training elements being completed subsequent to employment:

o Induction
o Moving and Handling
o Health and Safety (including COSHH regulations)
o Adult Protection
o Equality and Diversity
o Fire Awareness
o Infection Control
o Knowledge of the Home\'s speciality, eg. Dementia Care, Parkinson\'s Disease
o Behaviour that may challenge

Rapport Housing and Care offers Supported, Residential and Nursing Care to older people with physical frailty and Dementia across Kent.


We want everyone who meets us, no matter in what context, to experience our friendly, caring, compassionate philosophy, which runs through our whole organisation. We are a leading housing and social care provider in the south-east, flexible and responsive to the needs of people in later life.


o Compassion: behaving in a manner that treats people with respect and dignity, listening to what they say and responding;
o Openness: Offering high quality services that are adaptable, flexible and that meet the changing needs of service users in a manner that offers genuine choice;
o Integrity: acting at all times in an honest and straightforward way with all those with whom we come into contact;
o People focussed: reflecting the ethos inherent in the organisations philosophy.

Benefits of working for us include:

- We pay the Adult National Living Wage to all of our employees, regardless of their age

- 28 days paid holiday (pro-rota if part time)

- Comprehensive Induction and Training Packages Continual professional development

- Opportunities to apply for our Academy and National Diploma courses

- Stakeholder Pension Scheme Opportunities to progress.

Confirmation of all appointments is subject to proof of Eligibility to Work in the UK, satisfactory Enhanced DBS clearance, satisfactory references, satisfactory numeracy and literacy assessments and medical clearance.

If you have any questions about the role or about Rapport Housing and Care, please feel free to contact the General Manager on 01732 369171.

Otherwise and to apply, please click on the apply now button and complete the online form.

Rapport Housing and Care is committed to delivering compassion and companionship as well as care and we are proud of our reputation and profile as one of the major care providers in Kent.

Rapport Housing and Care values the diversity that exists in all our communities and works towards this being reflected in our workforce.

Charity No: 254140

PLEASE NOTE: applications that do not include full education and work histories (with gaps between jobs explained) may not be considered.

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Cover Letter

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