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Application Form

Learning Support Advisor

£19000.00 - £20000.00 per annum

Brighton and Hove, Sussex

Hays Specialist Recruitment

Learning Support Advisor

Learner Support Advisor / Brighton / £20,000 PA Job Description Our client is a leading Independent Training

Provider, delivering programmes of learning across the
UK through a range of Government funded contracts. Currently delivering over 600 courses per
month, they support thousands of learners to gain the skills and qualifications to develop their
careers and improve their lives.
Due to on-going expansion they have a new vacancy for an experienced LEARNER SUPPORT
ADVISOR to undertake learner registrations via phone and email and to ensure they are able to
access and undertake their online learning programmes..
Excellent telephone manner, customer service and communication skills are crucial to this role.
Previous experience in a similar role is desirable but not essential as full training will be given.
In return, you will enjoy a rewarding role within our business with a competitive salary, performance
related bonus, career development opportunities plus a great working environment in a well-established,
central Brighton company.
Our client is one of the most successful providers of online learning solutions in the UK.

Learner Support Advisor Responsibilities

* Deliver excellent customer service to our learners
* Undertaking learner course registrations
* Enrolling learners onto online courses
* Monitoring course attendance
* Providing learner contact support to tutors and claims administrators

Key Learner Support Advisor Skills & Experience

* Good level of English and Maths
* Experience of working within an administrative role
* Experience working within a customer focused environment
* Good knowledge of Microsoft Office applications, including Word and Excel
* Time management skills, organisational skills, and the ability to meet tight deadlines
* Ability to establish and maintain effective administrative processes



What you need to do now
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
If this job isn't quite right for you but you are looking for a new position, please contact us for a confidential discussion on your career.

Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk

Contact Details

Cover Letter

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