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Application Form

Customer Service Administrator

£20000 - £23000 per annum

Sittingbourne, Kent

Pearson Whiffin Recruitment

Customer Service Administrator

Mid Kent

£23K DOE


My client, based in Mid Kent is looking to recruit an experienced customer service administrator to join their fast paced, friendly team.

Duties will include:

* Answer first line customer service queries
* Support in any crisis management as required
* Assist in the development of the customer service log
* Liaise and work with all internal departments to support the resolution of customers queries and complaints
* Work with the order processing team where appropriate
* Assist with the on-boarding process for new customers



The right candidate will have/ be:

* Have experience of working within a similar customer service role
* Display exemplary communication skills
* Constructively champion the needs of the customer with internal colleagues
* Be proactive and demonstrate initiative
* Demonstrate a good working knowledge of Microsoft Word and Excel, and Outlook
* Be flexible and able to adapt to changing priorities



This role would suit a reliable individual who wants to develop their skills within an ever evolving company. This Customer Service Administrator role is a great opportunity for those are looking for the next step within their customer service career!

If you believe you meet the above criteria please apply for immediate consideration!

This role is being handled by Emily Powell, Head of Business Support at Pearson Whiffin Recruitment.

Not quite the right role but still looking?

Whether you are entry or Executive level, our team of experienced Recruitment specialists can help you with your career. We are Kent's leading independent consultancy and pride ourselves on delivering an exceptional service to both candidates and clients.



Find us on Facebook @PearsonWhiffinRecruitment and Instagram @PearsonWhiffinRecruitment.



By working with us, you will be helping support charities across Kent; we have raised over £50,000 so far!

Contact Details

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