Helpdesk Administrator

£22K - £25K DOE

Monday to Friday (Office based)

Outskirts of Maidstone

37 hours a week



A fantastic opportunity for an experienced Helpdesk Adminsitrator to join a successful and established company based in Aylesford.



This is a great role where you will supply great services support and admin to specific accounts.



Hours of work Monday to Friday, 8.30am - 5pm. (with early finish on a Friday!)



Duties include:

* Providing and exceptional customer service, answering incoming calls and answering inbound emails
* Processing of completion reports
* Work closely with the operations team to co-ordinate responses to breakdown calls
* Liaise with customer on all planned works
* Providing contract administration to the whole team
* Maintaining the client management system
* Answering any queries from clients
* Processing queries



The successful candidate will have:

* Experience within customer service
* Confident and professional telephone manner
* Highly organised, with the ability to juggle lots of tasks
* Strong working knowledge of Microsoft Office
* Excellent organisational skills





This role is being handling by Nicole Hill, Senior Consultant for Business Support at Pearson Whiffin Recruitment.



Not quite the right role but still looking?



Whether you are entry or Executive level, our team of experienced Recruitment specialists can help you with your career. We are Kent's leading independent consultancy and pride ourselves on delivering an exceptional service to both candidates and clients.



Find us on Facebook @PearsonWhiffinRecruitment and Instagram @PearsonWhiffinRecruitment.



By working with us, you will be helping support charities across Kent; we have raised over £50,000 so far!