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Application Form
Administrator and Customer Service Operative
£11-£13 per hour
Ashford, Kent
Roma Interiors Ltd
**Join Our Team at Roma Interiors Ltd!**
Are you passionate about delivering exceptional customer service while ensuring smooth administrative operations?
Roma Interiors Ltd is seeking dedicated individual to join our team as Administrator and Customer Service Operative!
About Us
Roma Interiors Ltd is a leading provider of high-quality interior design solutions, catering to clients' diverse needs with elegance and sophistication. With a commitment to excellence and a focus on customer satisfaction, we pride ourselves on delivering personalized experiences that exceed expectations.
**Position: Administrator and Customer Service Operative**
Responsibilities
• Booking customer service appointments with clients via phone & email, using bespoke software to manage engineers’ availability.
• Manage administrative tasks including data entry, filing, and maintaining records.
• Assist with order processing, invoicing, and inventory management.
• Coordinate with internal teams to ensure timely delivery of products and services.
• Handle customer inquiries, concerns, and complaints with professionalism and efficiency.
• Contribute to a positive and collaborative team environment.
Requirements
• Strong communication skills, both written and verbal.
• Excellent organizational abilities and attention to detail.
• Proficiency in Microsoft Office Suite (Word & Outlook).
• Prior experience in customer service or administrative roles preferred.
• Ability to multitask and prioritize tasks effectively.
• Positive attitude and willingness to learn.
Benefits
• Competitive salary with opportunities for growth.
• Comprehensive training and ongoing support.
• Friendly and dynamic work environment.
• Employee discounts on products and services.
Join us at Roma Interiors Ltd and be part of a team dedicated to creating beautiful spaces and delighting our clients every step of the way!
To apply, please submit your resume and cover letter detailing your relevant experience and why you'd be a great fit for this role using the APPLY online button:
Roma Interiors Ltd is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
Contact Details
Cover Letter
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