Our client, a successful, well established manufacturer based in Dagenham, are seeking an experienced Helpdesk Support Planner to join their team on a permanent basis.

You will be responsible for assisting with contracts on the installations team so you must be able to work well under pressure, have strong attention to detail and the ability to manage your own work load. Some experience within a mechanical engineering background is desirable but not essential, however due to the nature of the role it is essential you have some helpdesk experience.

Your duties will include but not be limited to:

* Overseeing the helpdesk during absences, sending quotations along with answering any queries.
* Administration duties including filing, liaising with clients either by phone or email.
* Answering incoming calls and emails swiftly, ensuring urgent matters are attended to.

This is a full-time permanent role based in Dagenham, Essex, working 8.00am to 5.30pm, Monday to Thursday and 8.00am to 5.00pm on a Friday, with a 1 hour unpaid lunch.

If this role is for you please apply today with your CV.