SENIOR AV INSTALLATIONS ENGINEER

Are you ready to take your career to the next level? We are hiring!

Are you a dynamic, passionate and energetic team player with expertise in high-end home automation and smart home technology? If so, we are looking to expand our team with a Senior Installation Engineer who is eager to build a long-term career - not just land another job. This is your chance to join an amazing team dedicated to delivering a seamless AV experience and exceptional service for our clients. Are you ready to join a team that is committed to your growth as you are? Let’s make it happen!

The Company

At Modus Vivendi, we are a close-knit, enthusiastic team that thrives on creating outstanding experiences for our clients. As a smaller, privately owned business, our team is our greatest asset, and every team member plays an essential role in our success. We offer a supportive and inclusive work environment, where every team member is valued and is given the opportunity to grow. Plus, our size means we can invest in YOUR development through training and hands-on experience with cutting-edge technology, ensuring you are always learning and progressing.

With over 20 years of experience since being established in 2005, we have built a reputation as one of the premier smart home companies in the industry, working on exciting projects ranging from bespoke home cinema systems to fully integrated multi-million-pound properties. When you join us, you will be joining a dynamic, energetic team committed to delivering excellence. You will work on exciting projects that push your limits and sharpen your skills.

Our Core Values

• Teamwork & Collaboration – Teamwork is integral to our success, fostering an environment that encourages open communication, mutual support, and collective problem solving.

• Personal Growth – We support the professional and personal development of our team, offering opportunities for continuous learning, skill enhancement, and career progression.

• Innovation – We thrive on pushing boundaries and reimagining the smart home experience, motivating our team to develop innovative solutions that benefit our clients and solve problems.

• Simplicity – We create user friendly systems that seamlessly integrate into everyday life, fostering a culture that values simplicity and ease of use.

• Customer Focussed – We are dedicated to understanding and addressing the needs of our clients, prioritising user satisfaction and building long-lasting relationships.

• Attention to Detail – Quality matters in every aspect, even down to the smallest detail.

Job Role

The role focuses on maintaining high levels of customer service while installing, commissioning and servicing systems on-site. You will build and maintain strong relationships with clients, providing first class technical support for planned and reactive issues. You will collaborate with the team to ensure projects are delivered on time and to the highest standards. Excellent communication skills are a must as you will regularly liaise with clients, contractors and attend site meetings.

Based in our Maidstone office, you will work on projects mainly in Kent, but occasionally in London and the Home Counties.

• Testing and pre-configuring of equipment, systems and racks prior to installation
• On-site installation and commissioning of Smart Home, Home Cinema, Audio Visual and Networking equipment
• Carrying out small works installations including configuration and commissioning of new equipment
• Carrying out project hand overs and attendance of proactive aftercare visits
• Fault finding and troubleshooting on and off-site
• Interpretation of AV schematics and construction drawings
• Attending on-site co-ordination meetings if required
• Maintaining accurate up-to-date installation records
• Reporting to the Project Manager and representing them in their absence
• Providing, mentoring and support to Trainee/Junior Engineers

Skills and Experience

• Minimum 4 years’ experience within the residential AV/Home Automation Industry
• Possess a good underpinning technical knowledge of IT Networks, Electronics and Audio-Visual Systems
• Computer/IT literate with good knowledge and experience of related equipment and systems, including Crestron, Control4, Cisco, Ubiquiti, Ruckus, Rako and Lutron
• Ability to programme Crestron Home, Control4, Rako and Lutron
• Ability to troubleshoot and resolve IP and AV issues on-site, using problem-solving skills to ensure the best possible outcomes for clients
• Full UK Driving Licence
• CSCS

For your efforts and commitment, you will be provided with the following;

• £35,000.00 to £50,000.00 (dependent on experience) + Performance related bonus
• On boarding bonus of up to £3,000.00 (subject to terms & conditions)
• Van / Fuel card
• Laptop, mobile phone and full branded uniform
• Company credit card
• Tool fund
• Pension scheme
• A collaborative and supportive working environment
• All expenses paid social activities and events
• Additional training and development

If you’re looking for a role where you’ll feel challenged, supported and appreciated, we’d love to hear from you. Please apply with your C.V. and a covering letter via the apply button.