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Application Form
Helpdesk Administrator
£32000 - £35000 per annum
Woodford, Greater London
Premier Work Support
Our client, a family run business in Woodford Green are seeking a proactive and detailed orientated detail-orientated IT Helpdesk Administrator to join their team on a permanent basis.
This role is ideal for someone who thrives in a busy environment, enjoys solving technical issues and is confident working with a variety of software systems.
Key responsibilities will include:
* Providing 1st Line IT support to staff either face to face or via the telephone.
* Assisting with assent management, including tracking the hardware and software inventory
* Support ordering and invoicing processes in collaboration with management team
* Trouble shooting and resolving issues across a range of in house and off the shelf software
Skills and Experience:
* Previous IT experience
* Strong attention to detail
* Excellent communication and interpersonal skills
* Ability to prioritise
* Networking and troubleshooting experience
* Microsoft 365, ticketing systems and asset tracking tools
Hours of work are: Monday to Friday 8:00am to 5:00pm.
If you are passionate about tech, thrive in a busy environment and want to be part of a friendly, forward thinking team we would like to hear from you.
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Cover Letter
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