Head of Technical Operations
2-Month Initial Contract
Remote UK ONLY
Outside IR35
Start ASAP

We're seeking a strategic and hands-on Head of Technical Operations to take full ownership of our client's DevOps function. This is a standout opportunity to lead meaningful transformation across the organisation's DevOps landscape, aligning infrastructure performance with critical customer journeys.This fully remote role is outside IR35 and ideal for a consultant who thrives in fast-paced, high-growth environments.

Your new company
As the Lead DevOps Consultant, you'll play a pivotal role in reviewing, challenging, and reengineering existing processes. Partnering closely with development teams, you'll ensure the infrastructure is scalable, secure, and optimised to support a rapidly evolving global e-commerce platform.We're looking for a technically strong leader who brings fresh ideas, champions best practices, and can deliver a short-term roadmap that sets the team up for long-term success.

Your new role

* Conduct a comprehensive performance review of the platform and tooling
* Own infrastructure architecture, performance, and cost-efficiency
* Align DevOps operations with key e-commerce flows and performance metrics
* Drive observability improvements using New Relic and Rollbar
* Optimise website performance and customer experience
* Review and enhance configurations for speed and security
* Maintain high standards of cloud security and compliance
* Ensure smooth and efficient operation of Redis and Couchbase databases

What you'll need to succeed

* Proven leadership in high-growth DevOps environments
* Deep understanding of high-traffic platforms (ideally e-commerce)
* Strong technical expertise in:

* Google Cloud Platform (GCP)
* New Relic (APM, Infrastructure, Alerts, Dashboards)
* Cloudflare or similar performance/security platforms

* Demonstrated ability to challenge legacy systems and drive change
* Excellent stakeholder engagement and communication skills
* A delivery-focused, transformational mindset with long-term impact

What you need to do now
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.

Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk