Sales Support Assistant
Due to promotion, my client is now looking for an Assistant to support the sales team.
The Job role:
To assist with the roles of the Sales Director, UK Sales Manager and European Account Managers.To coordinate all aspects of Customer Sales, in particular with supplying up to date and accurate product information.
Primary Duties & Responsibilities: • Plan, prepare for and attend UK & International Trade Fairs, including annual large exhibition. Book stand details, Pack and arrange shipment of goods & catalogues, Book accommodation, travel and restaurants, Plan UK & Export appointment bookings, Attend the exhibition, Collate new and updated customer info for Sales / Marketing records on return to office, Plan and make arrangements for international customer sales visits, Create PowerPoint product presentations for UK and International customer visits
Attend customer visits where required • Manage all new product information for UK and Export customers, Manage UK and Export customers pricing, Complete all new product set up documentation for customer’s new product selections, Maintain customer databases and mailing lists, Maintain product database, updating with new specification information for new products, Keep customers updated on any changes to products or discontinued lines • Complete and return all Tender submissions. Monitor the relevant forums to check for any new relevant tenders that are published • Manage sales analysis reports, Run sales analysis reports for all customers, Run reports on product sales for internal use • Manage product images, Attend and assist with photo shoots, Liaise with the Marketing team to keep the image bank and website images up to date • Website queries, Respond to any enquiry forms submitted on the website, Respond to all trade log in registrations on the website,• Catalogue / brochure requirements, Annual mailing of catalogue to customer mailing lists, Ensure copies of customer’s catalogues are obtained for office reference.
Other Duties & Responsibilities: • Provide cover and assistance for other colleagues in the Customer Sales & Service Team, including the processing, dispatching and invoicing of orders • Provide assistance with day-to-day operations of the Customer Service & Sales Office • Point of contact for incoming calls and dealing with customer enquiries and queries • Undertake any duties that are reasonable and within your ability as requested by the Managing Director or other Manager.Carry out any further duties necessary to increase the efficiency and effectiveness of the Customer Sales & Service Office • Liaise with the Marketing team in updating email customer databases, support and provide information for weekly product e-shots where required • Deal with any customer queries relating to products.
Preferred Skills/ Qualifications/ Experience: The successful candidate will be: • Highly organised and capable of managing a varied workload • A confident and experienced user of all Microsoft Office applications, including Word, Excel, PowerPoint and Outlook • An excellent communicator and team player • A hardworking person with attention to detail and with the ability to withhold information • A graduate with at least two years’ experience in an office or sales coordination role.
Sales Report to: Sales Director Salary: Negotiable basic salary circa 23k. dependent on experience Hours: 08.30 - 17.00 Monday to Friday Benefits: 20 days annual leave plus bank holidays; Workplace Pension Scheme; Group Life Assurance Scheme; Company Permanent Health Insurance Scheme