Life feels better when you love your job…

Here at Vanquis we do, and it’s what we believe has contributed most to our success.

Our business has grown so much since we started in 2002 and we’ve achieved this growth by encouraging our employees to put ideas forward, make decisions and constantly improve the service we provide for our customers.

We’re looking for someone to come and join our Credit Operations team, taking ownership of oversight and governance of the implementation of change within the department. From initial conception through to test and post implementation, you’ll ensure that all changes are managed in a controlled and considered manner providing effective challenge and direction to ensure they’re deployed to the required standard.

You’ll also take responsibility for ensuring processes and procedures for the department are kept up to date, ensuring they’re accurately documented and continually audited to be in line with changing regulatory requirements.

A fantastic opportunity for someone who’ll work company wide to ensure new initiatives are considered from a Collections perspective and that changes meet business strategic goals.

So what do you need to have to be considered for this role?

• You’ll have proven experience of working in a change or strategy capacity within an operational function
• You’ll have experience of project and operational governance oversight
• You'll drive for results - take on challenging objectives and successfully overcome obstacles to deliver significant results
• You'll have excellent communication skills, able to build strong working relationships both within the business and with external stakeholders
• You'll have great analytical skills, able to see the bigger picture and translate into actionable tasks
• You'll have strong influencing skills while acting ethically at all times
• You'll be able to work from your own initiative but also be able to drive priorities of others
• You'll have a flexible approach to your work

Please note: Once the closing date has been reached we will review all CVs. Should we wish to progress your application we will contact you within four weeks of the closing date. If you do not hear from us within four weeks of the closing date, unfortunately, your application has been unsuccessful.

On occasion we identify alternative roles that may be suitable for applicants and therefore we may retain your CV for up to 6 months for this purpose. If you do not wish us to contact you or hold your CV on file for 6 months please contact us.

We welcome applications from every area of the community, regardless of age, gender, race, nationality, colour, ethnic origin, disability, sexuality, religion or beliefs, and believe that everyone should be treated fairly and consistently. We are TCF (Treating Customers Fairly) ambassadors and believe that everything we do as a company should benefit our customers.