Council Tax Team Leader
  Up to £26000 per annum
  Bromley, Greater London
  permanent,full-time

This Job Has Expired! This advert has now been deleted by the advertiser, the details below are for information only.


A Team Leader vacancy has arisen within the Council Tax Billing and Collection Team based in Bromley.

The successful applicant will have direct management of a team members who administer Council Tax collections

*Council Tax account processing & monitoring
*Data entry
*General correspondence & letter writing
*Applying Discounts & Exemptions
*Dealing with customers over the telephone
*Court attendance
*Debtor tracing
*Liaising with Housing Benefits
*Supporting the contact centre when required

In addition to the above, the role will require you to, but not exclusively;

*Ensure arrears collection targets and key performance indicators are met.
*Distribute the work for the team
*Ensure the system is updated accurately to reflect the attendance of the team and raise any concerns regarding performance
*Deal with escalations from managers; client and call centre referrals as and when received
*Respond to Complaints
*Attend court on a regular basis as a presenting officer which includes going into the court room and representing the Council in order to obtain Liability Orders for all Summons issued that month in respect of non-payment of Council Tax.
*To prepare and attend Tribunal hearings
*Attend monthly meetings with the client to review service delivery and performance.
*Ensure all return to work interviews and sickness absence management are kept up to date
*Undertake team reviews and 1-to-1's.
*Ensure quality checking of work is undertaken and reported to the client
*Cover the other team, in the absence of the Team Leader
*Manage a sub-team who are responsible for preparing cases for Charging Orders, monitoring, dealing with the top 100 debtors, locating cases for committal and any other arrears work

Suitable candidates will have solid experience working within Council Tax and Housing Benefit along with supervisory experience.

Hours of Work

37.5 hours per week Monday to Friday.


Advertiser: Agency

Reference: 12082

Posted on: 2019-01-23 10:11:36

Send me Alert for jobs in: 

Bromley, Greater London

Email Address

By creating a job alert, you agree to our Terms . You can change your consent settings at any time by unsubscribing or as detailed in our terms.

Similar Jobs:

Counterbalance & Reach Truck Driver

  Hays Specialist Recruitment Ltd

  Up to £27000.0 per annum + 27000

  Maidstone, Kent

Warehouse Team Leader

  New Appointments Group

  Up to £28000 per annum

  Swanley, Kent

Production Team Leader

  KHR - Recruitment Specialists

  Up to £28000 per annum + + Excellent Benefits

  Paddock Wood, Kent

Commercial Finance Manager

  Goldhawk Associates Ltd

  £50000 to £60000 per annum

  Maidstone, Kent

Grounds Maintenance Team Leader

  JB Landscape & Property Maintenance Ltd

  £27000

  Sittingbourne, Kent

Community Caretaker - 36

  Clarion Housing Group Ltd

  £24483 - £26917 per annum + Excellent benefits

  Milton Keynes, Buckinghamshire

Council Tax Team Leader
  Up to £26000 per annum
  Bromley, Greater London
  permanent,full-time

This Job Has Expired! This advert has now been deleted by the advertiser, the details below are for information only.


A Team Leader vacancy has arisen within the Council Tax Billing and Collection Team based in Bromley.

The successful applicant will have direct management of a team members who administer Council Tax collections

*Council Tax account processing & monitoring
*Data entry
*General correspondence & letter writing
*Applying Discounts & Exemptions
*Dealing with customers over the telephone
*Court attendance
*Debtor tracing
*Liaising with Housing Benefits
*Supporting the contact centre when required

In addition to the above, the role will require you to, but not exclusively;

*Ensure arrears collection targets and key performance indicators are met.
*Distribute the work for the team
*Ensure the system is updated accurately to reflect the attendance of the team and raise any concerns regarding performance
*Deal with escalations from managers; client and call centre referrals as and when received
*Respond to Complaints
*Attend court on a regular basis as a presenting officer which includes going into the court room and representing the Council in order to obtain Liability Orders for all Summons issued that month in respect of non-payment of Council Tax.
*To prepare and attend Tribunal hearings
*Attend monthly meetings with the client to review service delivery and performance.
*Ensure all return to work interviews and sickness absence management are kept up to date
*Undertake team reviews and 1-to-1's.
*Ensure quality checking of work is undertaken and reported to the client
*Cover the other team, in the absence of the Team Leader
*Manage a sub-team who are responsible for preparing cases for Charging Orders, monitoring, dealing with the top 100 debtors, locating cases for committal and any other arrears work

Suitable candidates will have solid experience working within Council Tax and Housing Benefit along with supervisory experience.

Hours of Work

37.5 hours per week Monday to Friday.


Advertiser: Agency

Reference: 12082

Posted on: 2019-01-23 10:11:36

I want to receive the latest job alerts for:

jobs in Bromley, Greater London

By creating a job alert, you agree to our Terms . You can change your consent settings at any time by unsubscribing or as detailed in our terms.

Similar Jobs:

Counterbalance & Reach Truck Driver

  Hays Specialist Recruitment Ltd

  Up to £27000.0 per annum + 27000

  Maidstone, Kent

Warehouse Team Leader

  New Appointments Group

  Up to £28000 per annum

  Swanley, Kent

Production Team Leader

  KHR - Recruitment Specialists

  Up to £28000 per annum + + Excellent Benefits

  Paddock Wood, Kent

Commercial Finance Manager

  Goldhawk Associates Ltd

  £50000 to £60000 per annum

  Maidstone, Kent

Grounds Maintenance Team Leader

  JB Landscape & Property Maintenance Ltd

  £27000

  Sittingbourne, Kent

Community Caretaker - 36

  Clarion Housing Group Ltd

  £24483 - £26917 per annum + Excellent benefits

  Milton Keynes, Buckinghamshire

Not logged in into Jobsinsurrey.com?


Log in or register here.

   Log in with your Google account



Copyright © 1999 - 2024 JIK SOFTWARE LTD