1st Line Support
  To £24k
  Canterbury, Kent
  permanent,full-time

This Job Has Expired! This advert has now been deleted by the advertiser, the details below are for information only.


1st Line Support
Canterbury
Up to £24k
VR/02489R

Due to growth, our client is now looking for two experienced 1st Line Support Engineers to join their team. This is an internal IT Support role based just outside of Canterbury, where you will be responsible for providing 1st Line Support and problem resolution to all users of IT systems on-site and additionally assisting in larger-scale implementations where required.

Benefits
· Free Parking
· Pension
· Mileage paid for call outs

Essential
· Demonstrable experience working in an IT Support role
· Proven all-round knowledge of all aspects of IT, including operating systems, applications, hardware and networking
· Demonstrable experience in diagnosing problems and assisting users in the day to day operation of computer systems
· Demonstrable ability to carry out self-directed research when investigating appropriate solutions to issues
· Able to work in a pressurised business environment
· Willingness and flexibility to work the hours required
· Excellent communication and interpersonal skills

Desirable
• Computer Science or another IT degree or equivalent
• Experience in any of the following: VMware, Microsoft Exchange, Microsoft Server (2008 - 2012), Microsoft SQL Server, Active Directory, Microsoft Azure or Microsoft Dynamics
• The role involves being the primary user-facing element of the IT Department, providing 1st Line Support to all users, whilst accurately recording all support calls and escalating more complex issues to other members of the IT Team
• Additionally, 1st Line Support Engineers will perform day to day operational tasks, such as creating new users, managing permissions and resetting passwords
• The role also involves assisting other members of the IT Team in fault finding and correcting more complex issues, as well as assisting in larger department wide projects and system implementations
• The IT Department provides out of hours (7am - 7pm) critical support tour clients systems, including rota-based weekends on call (remote access / administration provided)


Advertiser: Agency

Reference: VR/02489R

Posted on: 2019-03-02 08:58:17

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1st Line Support
  To £24k
  Canterbury, Kent
  permanent,full-time

This Job Has Expired! This advert has now been deleted by the advertiser, the details below are for information only.


1st Line Support
Canterbury
Up to £24k
VR/02489R

Due to growth, our client is now looking for two experienced 1st Line Support Engineers to join their team. This is an internal IT Support role based just outside of Canterbury, where you will be responsible for providing 1st Line Support and problem resolution to all users of IT systems on-site and additionally assisting in larger-scale implementations where required.

Benefits
· Free Parking
· Pension
· Mileage paid for call outs

Essential
· Demonstrable experience working in an IT Support role
· Proven all-round knowledge of all aspects of IT, including operating systems, applications, hardware and networking
· Demonstrable experience in diagnosing problems and assisting users in the day to day operation of computer systems
· Demonstrable ability to carry out self-directed research when investigating appropriate solutions to issues
· Able to work in a pressurised business environment
· Willingness and flexibility to work the hours required
· Excellent communication and interpersonal skills

Desirable
• Computer Science or another IT degree or equivalent
• Experience in any of the following: VMware, Microsoft Exchange, Microsoft Server (2008 - 2012), Microsoft SQL Server, Active Directory, Microsoft Azure or Microsoft Dynamics
• The role involves being the primary user-facing element of the IT Department, providing 1st Line Support to all users, whilst accurately recording all support calls and escalating more complex issues to other members of the IT Team
• Additionally, 1st Line Support Engineers will perform day to day operational tasks, such as creating new users, managing permissions and resetting passwords
• The role also involves assisting other members of the IT Team in fault finding and correcting more complex issues, as well as assisting in larger department wide projects and system implementations
• The IT Department provides out of hours (7am - 7pm) critical support tour clients systems, including rota-based weekends on call (remote access / administration provided)


Advertiser: Agency

Reference: VR/02489R

Posted on: 2019-03-02 08:58:17

I want to receive the latest job alerts for:

jobs in Canterbury, Kent

By creating a job alert, you agree to our Terms . You can change your consent settings at any time by unsubscribing or as detailed in our terms.

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