The Company:

The Kings Ferry is a well-established and award winning coach operator and travel management service provider. The business is highly regarded in the industry and at the forefront of innovation and investment in new technologies.

We have multiple business units across the UK each delivering their own unique offering and each have their own dedicated websites and customer facing applications.

The Role:

An exciting opportunity for a Salesforce Administrator to join our team based in Gillingham, Kent with at least 1 years' experience.

Reporting to the Head of Marketing and working closely with all departments. As Salesforce Administrator you will be responsible for the execution of the day-to-day configuration, support, maintenance and improvement of our CRM platform. This role is part technical project manager, part administrator and part Salesforce analyst.

Requirements and Skills:

• Serve as primary system administrator for the Salesforce.com environment with 40+ users
• Handle all basic administrative functions including user account maintenance, reports and dashboards, workflows and other routine tasks
• Complete regular internal system audits and prepare for upgrades
• Be the ‘Go To’ person for any CRM issues/queries. Provide technical guidance to all system users
• Effectively act as the liaison between our users, vendors and the application development teams
• Manage effective UAT, rollout and communication of any system updates. Ensure that any system updates are implemented in a timely manner and minimise downtime
• Work with the Senior Team to develop CRM usage across the business. Identify areas where CRM will deliver tangible business benefits

The Package

• Competitive Salary
• Pension
• Training
• Generous Benefits Package
• 20 Days Holiday + 8 Bank Holidays

Working Hours: Monday to Friday, 9am to 5.30pm.