Senior Account Manager
  c£35k + uncapped commission
  Paddock Wood, Kent
  permanent,full-time

This Job Has Expired! This advert has now been deleted by the advertiser, the details below are for information only.


Senior Account Manager
Paddock Wood
circa £35k + uncapped commission
VR/02521R
Responsibilities of the role:
· Manage and maintain customer relationships within our client’s portfolio
· Undertake regular customer review meetings and feedback to the Sales Manager
· Work closely with service department and proactively promote new services
· Ensure that individual KPIs are meet and strive to exceed these targets
· Work as an integral part of the Sales team to ensure that sales team targets are met
· Feedback to Sales Manager of any new opportunities with new or existing customers
· Continually seek out new business opportunities
· Ensure all client renewals are undertaken in a timely manner
· Provide unrivalled quality of service
· Attend quarterly individual performance review meetings with the Sales Manager

Main accountabilities:
· Understand and embrace our client’s core values always
· Maintain an excellent work ethic striving to exceed expectations and KPIs
· Build long-lasting rapport with allocated customers
· Monitor customer satisfaction levels and act accordingly
· Always be professional when representing the organisation
· Report to the Sales Manager by way of weekly 1-2-1 reviews and Forecast meetings
· Accurate and up-to-date forecasting is essential
· Be responsible for the relationship of customers, both existing and prospective
· Ensure that personal growth and goals are in-line with company standards
· Keep the connect wise CRM up to date, record opportunities, activities and phone conversations daily
Key competencies:
· Minimum 3 years of experience in account management role within IT sector
· Excellent written and verbal communication skills
· Focused and target-driven, with a positive attitude when addressing challenges
· Investment in self-development and honing personal soft skills
· A voracious learner, who uses personal initiative to maintain product knowledge, Solution benefits and an understanding of the customer landscape, without the need to be prompted
· An understanding and an ability to articulate key concepts of the Cloud, including SaaS, PaaS & IaaS
· Personable and adaptable to any situation
· Ability to work well in a team environment while confident also able to work alone
· Good commercial awareness
· Excellent ability to use Microsoft Office 365, including Outlook, Word, Excel, PowerPoint
· Holds respect for Managers, Directors and Peers of the company
· Maintain high standards always of personal appearance, timekeeping, attendance and respect of company property
· Maintains good personal health and wellness


Advertiser: Agency

Reference: VR/02521R

Posted on: 2019-04-12 14:51:30

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Paddock Wood, Kent

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Senior Account Manager
  c£35k + uncapped commission
  Paddock Wood, Kent
  permanent,full-time

This Job Has Expired! This advert has now been deleted by the advertiser, the details below are for information only.


Senior Account Manager
Paddock Wood
circa £35k + uncapped commission
VR/02521R
Responsibilities of the role:
· Manage and maintain customer relationships within our client’s portfolio
· Undertake regular customer review meetings and feedback to the Sales Manager
· Work closely with service department and proactively promote new services
· Ensure that individual KPIs are meet and strive to exceed these targets
· Work as an integral part of the Sales team to ensure that sales team targets are met
· Feedback to Sales Manager of any new opportunities with new or existing customers
· Continually seek out new business opportunities
· Ensure all client renewals are undertaken in a timely manner
· Provide unrivalled quality of service
· Attend quarterly individual performance review meetings with the Sales Manager

Main accountabilities:
· Understand and embrace our client’s core values always
· Maintain an excellent work ethic striving to exceed expectations and KPIs
· Build long-lasting rapport with allocated customers
· Monitor customer satisfaction levels and act accordingly
· Always be professional when representing the organisation
· Report to the Sales Manager by way of weekly 1-2-1 reviews and Forecast meetings
· Accurate and up-to-date forecasting is essential
· Be responsible for the relationship of customers, both existing and prospective
· Ensure that personal growth and goals are in-line with company standards
· Keep the connect wise CRM up to date, record opportunities, activities and phone conversations daily
Key competencies:
· Minimum 3 years of experience in account management role within IT sector
· Excellent written and verbal communication skills
· Focused and target-driven, with a positive attitude when addressing challenges
· Investment in self-development and honing personal soft skills
· A voracious learner, who uses personal initiative to maintain product knowledge, Solution benefits and an understanding of the customer landscape, without the need to be prompted
· An understanding and an ability to articulate key concepts of the Cloud, including SaaS, PaaS & IaaS
· Personable and adaptable to any situation
· Ability to work well in a team environment while confident also able to work alone
· Good commercial awareness
· Excellent ability to use Microsoft Office 365, including Outlook, Word, Excel, PowerPoint
· Holds respect for Managers, Directors and Peers of the company
· Maintain high standards always of personal appearance, timekeeping, attendance and respect of company property
· Maintains good personal health and wellness


Advertiser: Agency

Reference: VR/02521R

Posted on: 2019-04-12 14:51:30

I want to receive the latest job alerts for:

jobs in Paddock Wood, Kent

By creating a job alert, you agree to our Terms . You can change your consent settings at any time by unsubscribing or as detailed in our terms.

Similar Jobs:

Senior Accounts Manager

  Recruitment Solutions South East Ltd

  £40,000 - £55,000

  Tonbridge, Kent

Senior Accounts Manager

  Goldhawk Associates Ltd

  £55,000 - £75,000

  Goudhurst, Tunbridge Wells, Kent

Senior Project Manager

  KHR - Recruitment Specialists

  £55000 - £70000 per annum + Holiday, Pension, Car Allowance, Hybird

  Faversham, Kent

Senior/ Account Executive

  MW Appointments

  £40000.00 - £50000.00 per annum

  City of London, Greater London

Senior Audit Accountant

  Recruitment Solutions South East Ltd

  £35,000 - £55-000

  Maidstone, Kent

Senior Project Manager R-108934

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