This Job Has Expired! This advert has now been deleted by the advertiser, the details below are for information only.
Junior Account Manager - OEM
GForces is a global supplier of technology, software, and digital marketing services to the automotive industry. We work directly with vehicle manufacturers, over half of the UK’s Top 200 automotive retailers, independent dealers, European operations and the Middle East’s largest vehicle distributors. GForces has the reach, knowhow, and experience to enhance automotive brands and businesses so they perform at their best online.
Our digital-orientated focus helps our clients nurture more dynamic, productive relationships with their customers. At the same time, our utilisation of the most productive offline channels further expands what we can offer and deliver. We develop data-driven marketing strategies that meet the challenges of delivering to today’s connected and informed consumers and that exceed expectations. If you think you can help us achieve that and more, then we look forward to hearing from you!
The Role
Working as part of our OEM team, this role is accountable for the day to day running of the assigned clients to underpin GForces software and technology solutions, whilst facilitating the Account Director to develop the OEM relationship and meet the customer & business goals.
The role requires working with clients to build out high performing digital marketing campaigns and strategies, therefore you will work closely with all departments including Client Services, Marketing, 1st Line and 2nd Line support teams to ensure that GForces meet and exceed the demands of the customer.
You should have a passion for digital marketing and possess the ability to clearly demonstrate the benefits of online activity vs. traditional marketing methods.
Key Responsibilities
Handling the day to day running of the assigned clients and assisting the Account Director/Account Manager in meeting the needs of the brand maintaining complete brand satisfaction
Pro-actively engaging with your clients to ensure they’re informed on the latest product releases, software updates and marketing initiatives
Develop excellent customer relationships both internally and externally that galvanise ongoing business opportunities
Contribute to the enhancement of the product pipeline and grow monthly revenue through introducing additional products and services to customers
Work closely with the Account Manager/Account Director to achieve strategic and budgetary requirements
First point of contact for all client requests such as report requests, retailer & technical complaint escalations and general requests for information
Liaise with the Client Services team to ensure excellent service delivery. Liaising with clients and internal services for quick and appropriate issue resolution
Providing weekly status reports for clients where required by collating weekly activity relating to outstanding projects & technical support calls
Support regular, structured customer review meetings to enhance communication, highlight ROI and ensure that the account is well managed with strong relationships
Submitting and managing project requests for both projects and small change requests
Work alongside the Marketing Team to assist with product, project and general network launch communications
Increase adoption of marketing services, in alignment with the manufacturer’s objectives
customer related activity and documentation to be captured in Sugar CRM
Monitor and report on market and competitor activities and provide relevant reporting and insight
Support the Account Manager/Account Director with preparation for client meetings and support the output from these meetings
Regularly and proactively review client solutions to identify areas of improvement and work with other departments to propose improvements and manage the delivery of accordingly.
Essential Skills
An understanding of Software as a Service (SAAS) based products and the benefits of solution-based products
A willingness to learn and develop
A passion for digital marketing and the ability to clearly demonstrate the benefits of online activity vs. traditional marketing methods
A hardworking and determined work ethic. We are looking for ambition and integrity
Excellent communication and client services skills
Ability to successfully and productively resolve problems in order to meet targets and expectations
Strong analytical skills and the ability to interpret data constructively to improve the performance of client’s digital strategy
Ability to drive the conception and development of innovative, engaging, on-brief digital ideas for clients
Full driving license with business insurance. Occasional client meetings will be involved
Salary
Basic: £25,000 - £27,000 DOE, OTE: £29,000 - £31,000
Location
Office Based, Bearsted, Kent
Department
OEM Team
Position Reports To
Account Director
Benefits
25 days holiday plus birthday off
Up to 5 additional days holiday for long service
GForces group pension plan
Discounted health care package
Preferential car buying rates
Childcare vouchers
Perkbox employee discount scheme
Enhanced maternity and paternity
Quarterly appraisals and development planning
Regular socials and company events
Free fruit
Flexible hours
Job Application Privacy Notice
https://www.gforces.co.uk/job-applicant-privacy-notice/
Advertiser: Direct Employer
Reference: GFO1/344
Posted on: 2019-04-26 08:44:11
Send me Alert for jobs in:
Bearsted, Maidstone, Kent
Email Address
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This Job Has Expired! This advert has now been deleted by the advertiser, the details below are for information only.
Junior Account Manager - OEM
GForces is a global supplier of technology, software, and digital marketing services to the automotive industry. We work directly with vehicle manufacturers, over half of the UK’s Top 200 automotive retailers, independent dealers, European operations and the Middle East’s largest vehicle distributors. GForces has the reach, knowhow, and experience to enhance automotive brands and businesses so they perform at their best online.
Our digital-orientated focus helps our clients nurture more dynamic, productive relationships with their customers. At the same time, our utilisation of the most productive offline channels further expands what we can offer and deliver. We develop data-driven marketing strategies that meet the challenges of delivering to today’s connected and informed consumers and that exceed expectations. If you think you can help us achieve that and more, then we look forward to hearing from you!
The Role
Working as part of our OEM team, this role is accountable for the day to day running of the assigned clients to underpin GForces software and technology solutions, whilst facilitating the Account Director to develop the OEM relationship and meet the customer & business goals.
The role requires working with clients to build out high performing digital marketing campaigns and strategies, therefore you will work closely with all departments including Client Services, Marketing, 1st Line and 2nd Line support teams to ensure that GForces meet and exceed the demands of the customer.
You should have a passion for digital marketing and possess the ability to clearly demonstrate the benefits of online activity vs. traditional marketing methods.
Key Responsibilities
Handling the day to day running of the assigned clients and assisting the Account Director/Account Manager in meeting the needs of the brand maintaining complete brand satisfaction
Pro-actively engaging with your clients to ensure they’re informed on the latest product releases, software updates and marketing initiatives
Develop excellent customer relationships both internally and externally that galvanise ongoing business opportunities
Contribute to the enhancement of the product pipeline and grow monthly revenue through introducing additional products and services to customers
Work closely with the Account Manager/Account Director to achieve strategic and budgetary requirements
First point of contact for all client requests such as report requests, retailer & technical complaint escalations and general requests for information
Liaise with the Client Services team to ensure excellent service delivery. Liaising with clients and internal services for quick and appropriate issue resolution
Providing weekly status reports for clients where required by collating weekly activity relating to outstanding projects & technical support calls
Support regular, structured customer review meetings to enhance communication, highlight ROI and ensure that the account is well managed with strong relationships
Submitting and managing project requests for both projects and small change requests
Work alongside the Marketing Team to assist with product, project and general network launch communications
Increase adoption of marketing services, in alignment with the manufacturer’s objectives
customer related activity and documentation to be captured in Sugar CRM
Monitor and report on market and competitor activities and provide relevant reporting and insight
Support the Account Manager/Account Director with preparation for client meetings and support the output from these meetings
Regularly and proactively review client solutions to identify areas of improvement and work with other departments to propose improvements and manage the delivery of accordingly.
Essential Skills
An understanding of Software as a Service (SAAS) based products and the benefits of solution-based products
A willingness to learn and develop
A passion for digital marketing and the ability to clearly demonstrate the benefits of online activity vs. traditional marketing methods
A hardworking and determined work ethic. We are looking for ambition and integrity
Excellent communication and client services skills
Ability to successfully and productively resolve problems in order to meet targets and expectations
Strong analytical skills and the ability to interpret data constructively to improve the performance of client’s digital strategy
Ability to drive the conception and development of innovative, engaging, on-brief digital ideas for clients
Full driving license with business insurance. Occasional client meetings will be involved
Salary
Basic: £25,000 - £27,000 DOE, OTE: £29,000 - £31,000
Location
Office Based, Bearsted, Kent
Department
OEM Team
Position Reports To
Account Director
Benefits
25 days holiday plus birthday off
Up to 5 additional days holiday for long service
GForces group pension plan
Discounted health care package
Preferential car buying rates
Childcare vouchers
Perkbox employee discount scheme
Enhanced maternity and paternity
Quarterly appraisals and development planning
Regular socials and company events
Free fruit
Flexible hours
Job Application Privacy Notice
https://www.gforces.co.uk/job-applicant-privacy-notice/
Advertiser: Direct Employer
Reference: GFO1/344
Posted on: 2019-04-26 08:44:11
I want to receive the latest job alerts for:
jobs in Bearsted, Maidstone, Kent
Recruitment Solutions South East Ltd
depending on experience
Recruitment Solutions Folkestone Ltd
Good rate of pay available depending on experience
Junior Installation Technician
The Lift Interior Company
Salary starting from £25,000
KHR - Recruitment Specialists
£55000 - £70000 per annum + Holiday, Pension, Car Allowance, Hybird
Senior Project Manager R-108934
Hays Specialist Recruitment Ltd
£45000.0 - £60000.0 per annum + 60000
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