Customer Service Representative
  Up to £17500.00 per annum
  Whitstable, Kent
  permanent,full-time

This Job Has Expired! This advert has now been deleted by the advertiser, the details below are for information only.


Job Title: Customer Service Representative

Salary: £17,500

Hours: Monday - Friday, 9am to 5pm

Location: Whitstable



Overview:

My client is a multi-brand and award-winning motor insurance group who are renowned for their staff reward and recognition. Due to the continued success and expansion of the business, our client is now looking to recruit a Customer Service Representative to join a dynamic and forward-thinking team.

Responsibilities:

* Effectively handle all calls (inbound and outbound), to maximise targets through the provision of effective and efficient communication and negotiation skills
* To provide effective customer service by handling calls and facilitating Broker enquiries
* Understand and be able to explain policy cover
* Establish and maintain effective communication and relationships with all colleagues and customers, promoting a professional business image
* Adhere to quality and accuracy standards
* Contribute to the achievement of team and operational targets
* Operate within own area of accountability, proactively escalating issues and seeking guidance
* Understand business issues and recommend solutions to improve
* Commit to own personal development
* Provide support and guidance to others as required.

Essential Skills:

* Strong team player
* Results orientated
* Good communication skills at all levels
* Ability to remain motivated in a changing working environment
* Works on own initiative.

Desirable Skills:

* Experience of working in a customer service environment
* Basic knowledge of insurance products and principles.


Advertiser: Agency

Reference: AS8522

Posted on: 2019-05-16 10:15:19

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Whitstable, Kent

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Customer Service Representative
  Up to £17500.00 per annum
  Whitstable, Kent
  permanent,full-time

This Job Has Expired! This advert has now been deleted by the advertiser, the details below are for information only.


Job Title: Customer Service Representative

Salary: £17,500

Hours: Monday - Friday, 9am to 5pm

Location: Whitstable



Overview:

My client is a multi-brand and award-winning motor insurance group who are renowned for their staff reward and recognition. Due to the continued success and expansion of the business, our client is now looking to recruit a Customer Service Representative to join a dynamic and forward-thinking team.

Responsibilities:

* Effectively handle all calls (inbound and outbound), to maximise targets through the provision of effective and efficient communication and negotiation skills
* To provide effective customer service by handling calls and facilitating Broker enquiries
* Understand and be able to explain policy cover
* Establish and maintain effective communication and relationships with all colleagues and customers, promoting a professional business image
* Adhere to quality and accuracy standards
* Contribute to the achievement of team and operational targets
* Operate within own area of accountability, proactively escalating issues and seeking guidance
* Understand business issues and recommend solutions to improve
* Commit to own personal development
* Provide support and guidance to others as required.

Essential Skills:

* Strong team player
* Results orientated
* Good communication skills at all levels
* Ability to remain motivated in a changing working environment
* Works on own initiative.

Desirable Skills:

* Experience of working in a customer service environment
* Basic knowledge of insurance products and principles.


Advertiser: Agency

Reference: AS8522

Posted on: 2019-05-16 10:15:19

I want to receive the latest job alerts for:

jobs in Whitstable, Kent

By creating a job alert, you agree to our Terms . You can change your consent settings at any time by unsubscribing or as detailed in our terms.

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