This Job Has Expired! This advert has now been deleted by the advertiser, the details below are for information only.
Job Title: Customer Service Representative
Salary: £17,500
Hours: Monday - Friday, 9am to 5pm
Location: Whitstable
Overview:
My client is a multi-brand and award-winning motor insurance group who are renowned for their staff reward and recognition. Due to the continued success and expansion of the business, our client is now looking to recruit a Customer Service Representative to join a dynamic and forward-thinking team.
Responsibilities:
* Effectively handle all calls (inbound and outbound), to maximise targets through the provision of effective and efficient communication and negotiation skills
* To provide effective customer service by handling calls and facilitating Broker enquiries
* Understand and be able to explain policy cover
* Establish and maintain effective communication and relationships with all colleagues and customers, promoting a professional business image
* Adhere to quality and accuracy standards
* Contribute to the achievement of team and operational targets
* Operate within own area of accountability, proactively escalating issues and seeking guidance
* Understand business issues and recommend solutions to improve
* Commit to own personal development
* Provide support and guidance to others as required.
Essential Skills:
* Strong team player
* Results orientated
* Good communication skills at all levels
* Ability to remain motivated in a changing working environment
* Works on own initiative.
Desirable Skills:
* Experience of working in a customer service environment
* Basic knowledge of insurance products and principles.
Advertiser: Agency
Reference: AS8522
Posted on: 2019-05-16 10:15:19
Send me Alert for jobs in:
Whitstable, Kent
Email Address
KHR - Recruitment Specialists
£25000 - £25800 per annum + Fantastic Benefits
Customer Service Assistant (Trainee)
Recruitment Solutions South East Ltd
depending on experience
This Job Has Expired! This advert has now been deleted by the advertiser, the details below are for information only.
Job Title: Customer Service Representative
Salary: £17,500
Hours: Monday - Friday, 9am to 5pm
Location: Whitstable
Overview:
My client is a multi-brand and award-winning motor insurance group who are renowned for their staff reward and recognition. Due to the continued success and expansion of the business, our client is now looking to recruit a Customer Service Representative to join a dynamic and forward-thinking team.
Responsibilities:
* Effectively handle all calls (inbound and outbound), to maximise targets through the provision of effective and efficient communication and negotiation skills
* To provide effective customer service by handling calls and facilitating Broker enquiries
* Understand and be able to explain policy cover
* Establish and maintain effective communication and relationships with all colleagues and customers, promoting a professional business image
* Adhere to quality and accuracy standards
* Contribute to the achievement of team and operational targets
* Operate within own area of accountability, proactively escalating issues and seeking guidance
* Understand business issues and recommend solutions to improve
* Commit to own personal development
* Provide support and guidance to others as required.
Essential Skills:
* Strong team player
* Results orientated
* Good communication skills at all levels
* Ability to remain motivated in a changing working environment
* Works on own initiative.
Desirable Skills:
* Experience of working in a customer service environment
* Basic knowledge of insurance products and principles.
Advertiser: Agency
Reference: AS8522
Posted on: 2019-05-16 10:15:19
I want to receive the latest job alerts for:
jobs in Whitstable, Kent
KHR - Recruitment Specialists
£25000 - £25800 per annum + Fantastic Benefits
Customer Service Assistant (Trainee)
Recruitment Solutions South East Ltd
depending on experience
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