NHS 111 Call Handler

We are currently looking for four Call Handlers to join the NHS on a full-time basis on a 12-week temporary to permanent contract. You will be answering telephone calls directly from members of the public and healthcare professionals and will be responsible for directing the caller to the most suitable service to meet their needs.

This role can be part time or full time, the hours can be from 15 per week to 37.5 per week. Various hours available over days, evenings, nights, weekends and bank holidays.

About the Role:

Pay is dependent on shift pattern, which are as follows;

Monday - Friday £9.03 per hour

Saturday - £12.82 per hour

Sunday - £16.62 per hour

About the Individual:

Successful candidates will:

- Have excellent communication skills

- Be resilient, as you will be taking distressing calls

- Have excellent listening skills

- Be quick thinking, and able to use their own initiative

If you are interested in the position, please do not hesitate to get in touch by calling 0207 407 1323 and asking for Lydia Mortley or Antonia Fallis.