Technical Claims Assistant

Calling insurance or claims professionals…..

Barker Munro recruitment, one of the south east regions most trusted recruitment brands, is currently working with an expanding insurance organisation who are currently looking for a technical claims assistant for their Kent office.

With a solid background in insurance claims, you will answer team member's technical questions on claims processes and system issues whilst being a general floorwalker around the teams providing feedback on the team audit performance and individual coaching plans. You will provide quality customer service, including managing a small portfolio of claims, answering customer enquiries, and effectively handling customer complaints as well as assisting with the management of incoming call volumes for the team.

As the technical claims assistant you will also have responsibility for new team member training, reviewing payments for authorisation within set financial boundaries and ensuring team complete their authorisations within target.

What skills do you need for this role? Well, ideally 12 – 18 months’ experience working in a motor claims team for an insurer would be a fantastic start. On top of this any exposure or understanding of Road Traffic Act, Subrogation, Indemnity, Liability, Claimant Litigation Process, complaints Process, Data Protection Act, Principles of Insurance would be highly desirable.

This role would suit a claims professional who is looking to move away from the day to day handling of their own claims portfolio and move more into a claims assistant role.

Excellent opportunity in a growing organisation.

Keywords: Insurance, claims, claims handler, technical claims negotiator, claims assistant, claims adjuster, claims controller, motor insurance, motor claims, insurance claims jobs in Kent, claims jobs in Kent, insurance jobs in Kent, Kent insurance jobs.


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