Our client based in Paddock Wood is currently recruiting for a Sales Office Administrator to carry out the timely and accurate production of customer quotations, and support of the external Sales team, ensuring all quotations are produced accurately and in the required time frame, whilst upholding the highest standards of customer service at all times.

Key Duties

Producing accurate and timely customer quotations
Liaising / chasing suppliers to obtain / progress pricing to support quotations
Checking other team members quotes for accuracy, prior to sending
Logging enquires and tracking all stages with supporting notes within our CRM
Supporting the Sales Engineers with quotes and customer management (internal sales/buddy)
The production and oversight of specific customer weekly/monthly reports
The support of weekly rota tasks where appropriate – input picking, end of day etc
The prompt and effective escalation of any difficult quotes or customer issues
Working to ensure quote turnaround and accuracy KPIs are achieved or exceeded
Supporting other team members workload in times of sickness / holidays
Look for opportunities to improve current quotation systems and procedures, to increase efficiency
Any other task that may reasonably be required by the Company
Understanding of the sales orders function to enable holiday/sickness cover as required
Customer visits as required together with the Sales Engineers

The successful candidate will have a working knowledge of CRM software and MS Office Products, particularly Word and Excel. An understanding of site plans/engineering drawings is also desirable.

Salary: £18000 to £20000.00

Hours: 9am to 5.30pm

(Ash Employment Services Ltd. is an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, or pregnancy and maternity).