This Job Has Expired! This advert has now been deleted by the advertiser, the details below are for information only.
We are a small but rapidly growing ecommerce company selling household, garden and pet products to our growing customer base across the UK and USA.
We are looking to recruit several out-of-hours Customer Services and Social Media Assistants to join our small, friendly team to extend the hours that we provide first-class customer services to our customers both in the UK and USA.
You’ll be responding to customer queries and providing first-class customer support via social media, email, telephone and live chat.
You’ll need to be able to work quickly and efficiently, have good time management, a pleasant telephone and email manner and a good standard of written English.
Please be aware that you will be working alone in our unit on the Medway City Estate late into the evening/weekends. Please only apply if you are comfortable with this.
Your responsibilities will include:
• Responding to customer queries via social media, email, telephone and live chat
• Taking customer orders over the telephone
• Responding to customer messages/posts on Facebook and Instagram, encouraging conversation around our products which will hopefully lead to engagement and sales
• Processing returns and refunds
• Opening/closing the premises some days, so you’ll be a key holder
It would be helpful if you have experience of the following:
• A good standard of general internet use
• Facebook
• Instagram
• MS Word
• MS Excel
This is an excellent opportunity to join our small, friendly team with room for growth as the company expands.
No experience necessary as full training will be given.
Advertiser: Direct Employer
Reference:
Posted on: 2019-11-05 14:03:47
Send me Alert for jobs in:
Rochester, Kent
Email Address
Customer Service Assistant (Trainee)
Recruitment Solutions South East Ltd
depending on experience
This Job Has Expired! This advert has now been deleted by the advertiser, the details below are for information only.
We are a small but rapidly growing ecommerce company selling household, garden and pet products to our growing customer base across the UK and USA.
We are looking to recruit several out-of-hours Customer Services and Social Media Assistants to join our small, friendly team to extend the hours that we provide first-class customer services to our customers both in the UK and USA.
You’ll be responding to customer queries and providing first-class customer support via social media, email, telephone and live chat.
You’ll need to be able to work quickly and efficiently, have good time management, a pleasant telephone and email manner and a good standard of written English.
Please be aware that you will be working alone in our unit on the Medway City Estate late into the evening/weekends. Please only apply if you are comfortable with this.
Your responsibilities will include:
• Responding to customer queries via social media, email, telephone and live chat
• Taking customer orders over the telephone
• Responding to customer messages/posts on Facebook and Instagram, encouraging conversation around our products which will hopefully lead to engagement and sales
• Processing returns and refunds
• Opening/closing the premises some days, so you’ll be a key holder
It would be helpful if you have experience of the following:
• A good standard of general internet use
• Facebook
• Instagram
• MS Word
• MS Excel
This is an excellent opportunity to join our small, friendly team with room for growth as the company expands.
No experience necessary as full training will be given.
Advertiser: Direct Employer
Reference:
Posted on: 2019-11-05 14:03:47
I want to receive the latest job alerts for:
jobs in Rochester, Kent
Customer Service Assistant (Trainee)
Recruitment Solutions South East Ltd
depending on experience
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