Customer Services Specialist
  Up to £19200 per annum
  West Malling, Kent
  contract,full-time

This Job Has Expired! This advert has now been deleted by the advertiser, the details below are for information only.


West Malling
1 Year Contract
£19,200 p.a

Working for a leading Property Search Specialist, the Customer Services Specialist will deliver award-winning standards in customer care.

You'll work to ensure customer queries are being dealt with promptly, with a strong focus on first call resolution and excellent customer service.
You'll provide helpdesk style support and advice via telephone and email to customers.


The role will involve:

* Liaising with relevant data providers for all searches to ensure the smooth running of the process.
* Ensuring customer queries are dealt with and actioned on a regular basis
* Implementing and coordinating orders for bespoke services

* Achieving Silver or equivalent on quality scores.

Requirements:

* Proactive and self-motivated with excellent communication skills
* Previous experience in a customer services environment
* Competent with Excel, Word & PowerPoint
* Able to demonstrates excellent customer service and telephone skills.
* Quick and accurate data entry skills.

This role would suit someone who has excelled in a customer service focused role and is passionate about helping a team deliver exceptional results.

This role is being handled by Morgan Jones Recruitment Consultants Limited who act as an employment agency for permanent recruitment and as an employment business for the supply of temporary workers. By applying for this job, you accept the Terms & Conditions, Privacy Policy and Data Protection and Information Security Policy which can be found on the Morgan Jones website.

Due to the high volume of applicants applying for all roles, we can only reply to candidates with the most relevant skills and experience. If you have not heard back from us within 48 hours of your application, please assume that you have been unsuccessful on this occasion.


Advertiser: Agency

Reference: MJCBD9477

Posted on: 2019-10-17 06:40:26

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Customer Services Specialist
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  contract,full-time

This Job Has Expired! This advert has now been deleted by the advertiser, the details below are for information only.


West Malling
1 Year Contract
£19,200 p.a

Working for a leading Property Search Specialist, the Customer Services Specialist will deliver award-winning standards in customer care.

You'll work to ensure customer queries are being dealt with promptly, with a strong focus on first call resolution and excellent customer service.
You'll provide helpdesk style support and advice via telephone and email to customers.


The role will involve:

* Liaising with relevant data providers for all searches to ensure the smooth running of the process.
* Ensuring customer queries are dealt with and actioned on a regular basis
* Implementing and coordinating orders for bespoke services

* Achieving Silver or equivalent on quality scores.

Requirements:

* Proactive and self-motivated with excellent communication skills
* Previous experience in a customer services environment
* Competent with Excel, Word & PowerPoint
* Able to demonstrates excellent customer service and telephone skills.
* Quick and accurate data entry skills.

This role would suit someone who has excelled in a customer service focused role and is passionate about helping a team deliver exceptional results.

This role is being handled by Morgan Jones Recruitment Consultants Limited who act as an employment agency for permanent recruitment and as an employment business for the supply of temporary workers. By applying for this job, you accept the Terms & Conditions, Privacy Policy and Data Protection and Information Security Policy which can be found on the Morgan Jones website.

Due to the high volume of applicants applying for all roles, we can only reply to candidates with the most relevant skills and experience. If you have not heard back from us within 48 hours of your application, please assume that you have been unsuccessful on this occasion.


Advertiser: Agency

Reference: MJCBD9477

Posted on: 2019-10-17 06:40:26

I want to receive the latest job alerts for:

jobs in West Malling, Kent

By creating a job alert, you agree to our Terms . You can change your consent settings at any time by unsubscribing or as detailed in our terms.

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