Brand new role just in!
PERFECT FOR A PASSIONATE RETAIL TEAM LEADER!
Are you passionate about customer service and retail, but want to do more? Are you used to leading a team and enjoy running a store, achieving results and delivering exceptional service?
Our client are looking for a hard-working, enthusiastic and motivated individual with join their independent, local chain of stores with strong reputation and brand. Mentor teams to achieve top results and perform well, strategically plan offers, promotions and events and build relationships with customers, encouraging repeat and recommended business.
Based locally in Tunbridge Wells, you will help customers establish the best product for them; understanding their needs and engaging and offering exceptional product knowledge so they get the best possible service.
Run the daily store operations, managing a small team of Customer Service Assistants and motivate, coach and performance manage. Organise planning the rota alongside absence, holidays and sickness; as well as monitoring targets, KPIs and handling staff concerns or issues. Manage stock availability and strategically plan promotions, offers and events; plan merchandising and store presentation, pricing and manage liaison with suppliers.
Enjoy being an integral part of the company, liaising directly with the Owner to contribute and share your ideas. Have the opportunity to go to company events and represent the business, as well as liaising with sister branches to enhance business opportunities and revenue.
This is the perfect opportunity for somebody passionate about customer service, who is looking to enhance their career and take on responsibility within a small, yet growing, company.
- Permanent/ Full-time role (flexibility on weekly contracted hours can be discussed).
- Weekends are allocated on a rotational basis, both Saturday and Sundays.
- Discounted products
- Access to additional partner benefits
Don't miss out - IMMEDIATE INTERVIEW/START!
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