Due to growth within our Operations Team we have a new and exciting opportunity for a Junior Receptionist to join our front of house team. You will be operating the switchboard to answer high volumes of calls whilst also meeting and greeting clients visiting the office.

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Experience / Formal Qualification requirements
Previous office experience not necessary but desirable.
A-C Maths/English GCSE

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Principal Duties and Key Tasks
• Answering high volume of inbound calls promptly and professionally
• Stationery and Facilities Orders and Stock Level Checks
• Assist with clerical report functions for management support team such as Quote Log, 45 Day Debt Reports and Sanctions.
• Inbound and outbound post duties
• Data Input (Mop-Ups)
• Outgoing Mailshot
• Cover for Senior Receptionist
• Identify caller’s requirements to ensure call lands with the relevant department
• Taking clear and concise message into relevant departments when unavailable
• Meet and greet visitors and making drinks
• Prepare meeting rooms for guests
• Maintaining a complete and comprehensive training record/log
• Maintaining day to day Compliance procedures for FCA Regulation
• Advising Manager of any backlog in work in a timely manner
• Ad-hoc duties

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Key Skills
• Demonstrate a friendly yet professional disposition and appearance
• Must be able to communicate in an effective business-like manor
• Excellent communication skills, listening and interoperating client’s requirements
• Excellent interpersonal skills to deal with a range of people both external and internal

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Training and Development
Flint Insurance focuses heavily on training and development and a full induction and training plan will be provided to successful applicants. All staff can study for professional qualifications such as, Cii (Chartered Insurance Institute). Each placement provides employees to continually develop their knowledge and personal skills which could result in opportunities in other areas of the business.

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Hours of work
Monday to Friday 9.00am to 5.30pm

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Salary
£18-22k + Company Benefits

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Working at Flint Insurance
Working at Flint offers a great opportunity to be part of a vibrant, fun and growing company. We have an inclusive culture and an exciting social calendar.

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The office has a great location in Orpington which boasts:
• Free on-site parking
• Local amenities (gym, shops, restaurants & pubs within walking distance, opposite a golf course)
• Great outside space

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Equal opportunities
Flint Insurance is an equal opportunities employer