• Undertake all allocated HVAC and Gas related reactive and planned maintenance tasks to an agreed standard.


• Complete tasks within SLA requirements, with work orders opened and closed in real time.


• Verisae usage and parts replenishment.


• Timely completion of reactive and planned works carried out to agreed standards, achievement of first fix and maximising equipment uptime.


• Effectively diagnose and identify faults and failures with equipment and systems and provide effective solutions and escalate where necessary.


• Provide regular updates to helpdesk and planning team on task status.


• Liaising with the store technicians and updating them on the status of maintenance work.


• Provide HVAC and Gas related technical support as required, e.g. advice regarding major operational issues.


• Carry out work in accordance with all health and safety requirements and adhere to best safety working practices at all times.


• Ensure parts and materials are ordered in a timely manner through company processes. Fit parts or components as prescribed by company procedures.


• Ensure appropriate audits and checks are carried out in line with standards provided.


• Deal with and make safe all health & safety related works following processes laid down by organisation’s Health and Safety Policy.


• Ensure appropriate audits and checks are carried out in line with standards provided.


• Proactively manage task volumes in conjunction with the helpdesk and planning team.


• Notify the helpdesk and planning team of procedural task condition on completion of works.


• Complete engineering surveys and technical reports as necessary and cascade all key data to relevant personnel.


• Attend training courses as and when necessary to ensure skills are kept up to date to meet customer needs.


• Supporting change within the business to ensure continuously improved performance. Highlighting opportunities to complete tasks in a “better, simpler or cheaper” way.


• Delivering non-negotiable standards across the store.

• Great communication skills.


• Experience in a customer focussed environment.


• Great team working experience.


• The ability to prioritise workloads.


• Full UK driving licence.


• NVQ Level 2 or equivalent in relevant discipline.

Ideal gas certificates:

• CDGA1 – Commission, service, repair & breakdown of commercial direct fired heating appliances & equipment – NP & LPG


• COCN1 - Core commercial gas safety assessment criteria - NG 


• CPA1 - Combustian performance analysis - NG & LPG

Ideal additional skills include:

• Experience in:
  
  - Air conditioning.
  
  - Comfort cooling systems.
  
  - Ventilation systems.
  
  - Hot & cold water systems.
  
  - LPHW heating & water systems.
  
  - Controls systems.
  
  - Electrical installations.


• Hands on experience of large Multi deck DX coil package system / VRV's / Split systems.

We offer excellent benefits that help make Tesco a great place to work.  These include but aren’t limited to:

• Holiday starting at 20 days plus a personal day rising to 22 days after 12 months (plus Bank holidays)


• Retirement savings plan


• Life Assurance


• Colleague Clubcard after 3 months service


• Colleague Discounts:
  
  
  
  • 10% off most purchases at Tesco
  
  
  • 10% off One Stop
  
  
  • 10% off pay monthly & SIM only deals with Tesco Mobile
  
  
  • 20% off all F&F purchases
  
  
  • 20% off car, pet and home insurance at Tesco Bank. T&C’s apply
  
  
  • 25% off Tesco Café
  
  
  • 50% off complete glasses purchases & free eye tests (other offers available) at Vision Express
  
  
  • 50% off health checks at Tesco Pharmacy
  
  
  
  


• An exclusive deals and discounts website saving you money on everyday purchases, treats for the family, eating out and utility bills for the home


• Uniform and personal protection equipment along with the right tools to ensure comfort and safety in the working environment.

Opportunities to get on - take advantage of our ongoing learning opportunities and award-winning training, to help you achieve the job and career you want.

Our Employee Assistance Programme helps you deal with life’s challenges.

Get involved in a range of fundraising activities with our long-term charity partners

At Tesco Maintenance, it’s our people that make us one of the leading retail maintenance providers in the UK. We operate in over 3,500 Tesco and One Stop stores, distribution centres, Tesco banks and head offices, to deliver first class maintenance and engineering solutions and support. 

With our comprehensive induction and our technical competency plan, we invest in training for our field colleagues to have the right level of skills and expertise for each role to work safely and provide first-rate asset management across our estate. We create a culture where every colleague is competent, motivated and professional, maximising the level of support we offer to Tesco stores. 

From multi-skilled, to technically-savvy technicians, we’ve got it covered. Our Operations and Maintenance Managers span the entirety of the UK; technically-minded individuals who support our field engineers to get the job done.  Our Engineering team work internationally to introduce a broad spectrum of award-winning new technological initiatives; from compliance testing to refrigeration, security to sustainability.  

Everything we do in Tesco Maintenance is focused on supporting continuous improvement to the overall shopping experience for our customers.