This Job Has Expired! This advert has now been deleted by the advertiser, the details below are for information only.
This expanding and successful Insurance business pride themselves on giving Insurance claimants the best possible customer service which is where your complaint handling and customer skills will come in useful!
You can expects a modern and spacious working environment with free parking and the chance to study for professional qualifications and career progression.
We are looking for someone who has dealt with complaints in an FCA regulated environment such as Insurance.
You will provide a high level of customer service to policy holders, ensuring that any escalated complaints are thoroughly understood, reviewed and investigated (across departments where necessary), and that any customer issues are resolved effectively and efficiently in a timely manner, with a high degree of compassion.
Role and Responsibilities
• Taking ownership of a portfolio of complaint claims, from the escalation of the complaint to satisfactory resolution.
• Answering phones, taking and distributing messages
• Providing customers with information as requested.
A great salary and benefits package are on offer. Apply today in strict confidence for an immediate interview and full support if you are selected for interviews.
Advertiser: Agency
Reference: DSCJ1576
Posted on: 2021-04-06 12:51:15
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Insurance - Tonbridge, Kent
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Customer Service Assistant (Trainee)
Recruitment Solutions South East Ltd
depending on experience
Insurance - Customer Services Account Handler
Recruitment Solutions South East Ltd
depending on experience
Administrator - Finance/Insurance
Recruitment Solutions South East Ltd
£24-30,000 + benefits
This Job Has Expired! This advert has now been deleted by the advertiser, the details below are for information only.
This expanding and successful Insurance business pride themselves on giving Insurance claimants the best possible customer service which is where your complaint handling and customer skills will come in useful!
You can expects a modern and spacious working environment with free parking and the chance to study for professional qualifications and career progression.
We are looking for someone who has dealt with complaints in an FCA regulated environment such as Insurance.
You will provide a high level of customer service to policy holders, ensuring that any escalated complaints are thoroughly understood, reviewed and investigated (across departments where necessary), and that any customer issues are resolved effectively and efficiently in a timely manner, with a high degree of compassion.
Role and Responsibilities
• Taking ownership of a portfolio of complaint claims, from the escalation of the complaint to satisfactory resolution.
• Answering phones, taking and distributing messages
• Providing customers with information as requested.
A great salary and benefits package are on offer. Apply today in strict confidence for an immediate interview and full support if you are selected for interviews.
Advertiser: Agency
Reference: DSCJ1576
Posted on: 2021-04-06 12:51:15
I want to receive the latest job alerts for:
Insurance jobs in Tonbridge, Kent
Customer Service Assistant (Trainee)
Recruitment Solutions South East Ltd
depending on experience
Insurance - Customer Services Account Handler
Recruitment Solutions South East Ltd
depending on experience
Administrator - Finance/Insurance
Recruitment Solutions South East Ltd
£24-30,000 + benefits