Residential Support Officer

Salary: £21,006 - £23,903 Full time salary
Hours: Full time - 37 hours per week
Working mainly evenings, weekends and nights on a roster in term time
Working daytime hours’ weekdays out of term time
Locations: Residential (Live in), Hadlow College
We are looking for a self-motivated and committed person to participate effectively as a member of the Student Support Services Team in order to ensure safeguarding and student welfare are prioritised. The role will involve supporting students in a range of personal, social skills and enrichment activities in support of their progression.
The post holder will demonstrate and maintain a high standard of health and safety vigilance within and around the College residential accommodation areas. They should be able to communicate effectively between the Student Support Services Team, curriculum staff, students, parents, external agencies and emergency services. They should set an example in terms of conduct and behaviour, whilst helping students contribute to college and community life, to enjoy and achieve whilst at college and gain transferable employability skills.
The role will involve working a shift pattern as agreed with the Lead Residential Support Officer to ensure that staff numbers are sufficient for the students’ needs and activities involved, the role will also include patrolling the campus in all-weather elements.
As the role is all year round, the candidate will be able to provide administrative support and assistance with the preparation of the residential provision. Duties will include a comprehensive range of secretarial and administration duties to support the student support services team including the use of word processing, databases and spreadsheets, assisting with telephone enquiries, supporting with student enquiries and liaising with other support and curriculum departments. To work in collaboration with the Residential Support and Enrichment Officer in the planning, preparation and design of the student social, sporting and recreational provision and calendar of events, ensuring a full, relevant and effective programme of activities are in place.
The successful applicant for this role must have excellent organisation and communication skills, a practical approach to routine tasks and be willing to work flexible hours. It is essential that they have a minimum of Level 2 Maths and English. Competent IT skills, ability to organise own workload and a clean current driving licence.
The position is residential and on site accommodation will be provided at a subsidized cost.
As part of the requirement of living in residential accommodation attached to this role you will also be required to:

• Respond to fire alarms if on duty, or not on duty but on site – Term time only
• Respond as necessary to security alarms if on duty, or not on duty but on site – Term time only
• Be available to work in the event of adverse weather conditions e.g. where staff are unable to get in
• Cover shifts as and when necessary in the event of emergency cover needed
• Be back up in the event of an emergency/critical incident when not on duty
• To be part of a team of residential staff looking out for and responding to anything untoward happening on campus
• To be contactable via the residential back up phone for emergency situations – term time only


The college offer a contributory pension scheme and free car parking, salary sacrifice, staff discounts and opportunities for staff development.

You will be required to undertake an enhanced Disclosure and Barring Service (DBS) Check and to provide proof of your right to work in the UK.
To apply for this job, please complete an application form. The job description and application form can be downloaded from our website. Alternatively, you can request an application pack by emailing us at the address on our website. You are required to complete an application form as we do not accept CVs.

Please return completed application forms to the address on our website.
The closing date for receipt of all completed application forms is midnight on Tuesday, 25th August 2020.
When applying for this role, please reference this job board as your application source when asked.
Due to the volume of applications we receive it is impossible to inform all applicants if they have been short listed: therefore if you have not heard from us within 14 days of the closing date you can assume that you have not been successful.
For more information please contact us on the number on our website if you would like to discuss this further.
Hadlow College is an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, or pregnancy and maternity.