Application submitted

Subsidence Claims Handler

  • 19000
  • Tonbridge, Kent
  • Recruitment Solutions South East Ltd

A Brilliant opportunity has arisen with a to join an established, successful and growing organisation in the Insurance Industry with a focus on training, development and progression.

Within this role, you will gain a range of transferable skills as well as receive opportunities for career progression.

• Provide excellent customer service

• Answer first point of contact calls and subsidence claims calls

• Advise policyholders on general queries and insurance claims issues for subsidence and underground pipes claims

• Negotiating settlement of claims both verbally and in writing

• Constantly seeking improvements in how we deliver excellent customer service

• Display active listening skills on every call

• Use of good questioning to establish a valid claim

• Build rapport with all callers and departments

• Managing multiple activities by prioritising important and urgent tasks whilst maintaining the focus on the policyholder

• Have a can-do attitude and positive approach towards change

• Pro-actively take on board constructive feedback and apply this to every call

• Manage a portfolio of claims through prioritising by individual circumstances from set up to settlement

starting salary £19,000 +benefits

Immediate interview, and flexible start date

Monday - Friday - normal office hours

9am -1pm every other sat, (reduced hours in lieu)

Apply today for immediate consideration. - Call Laura on 01732 746604 or apply today.

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  • Advertiser: Agency
  • Posted on: 18/10/2020 16:22
  • Reference: LC