Security and Support
  DOE
  Margate, Kent
  permanent,full-time

This Job Has Expired! This advert has now been deleted by the advertiser, the details below are for information only.


A fantastic opportunity has arisen to join our Security and Support Team, Paramount Task Force, part of the Paramount Independent Property Services company. We are looking for a proactive, conscientious individual to join the team working from our new support scheme in Margate, Kent. The successful candidate would be working a rotating shift pattern. The ideal candidate will be a proactive team player with a can-do attitude, who will have a professional attitude and excellent customer service skills.
Responsibilities and Duties of the Night-time Security and Support Operative:
• Working in a multi-functional Support Scheme that accommodates a number of occupants and welcomes professional services to use the facilities within.
• Ensuring on site compliance with Conditions of Residence and general behaviour of clients.
• Consciousness of wider community impact and ensuring behaviours within and externally to the building are managed well.
• Receiving questions and queries in a customer focused and polite manner, managing contact from our clients in respect to out of hours enquiries and managing the scheme effectively.
• Communicate with staff in a professional manner and share sensitive and important information with your daytime colleagues.
• Operation of Incident Management systems, logs and record keeping in a professional and efficient manner.
• Operation of activation led CCTV systems, as well as normal operating and monitoring of all CCTV on site.
• Provide real time support to the business and clients.
• Liaise with agencies and authorities effectively and efficiently.
• Maintain call logs, incident reports and company specific reports
• Respond to messages via email and telephone.
• Maintaining regular radio contact with our Task Force Operatives and provide essential information relevant to the running of the scheme, as well as night-time check ins with our Control Room Operatives.
• Maintaining a clean office environment and ensuring the communal areas of the Scheme remain clean and tidy at all times.
• Other duties necessary for the effective operation and positive reputation of the business.
Desired Experience & or Qualifications
Essential
• PC skills
• Good knowledge of excel, word and other computer packages
• Hold or ability to obtain security clearance (DBS)
• Good communication skills – verbal and written
• Capacity to integrate with all stakeholder levels both internally and externally including the clients.
Desirable
• Customer focused background with Support principles always being put first.
• Good Communication skills Telephone and Email and two-way radio
• Previous experience with producing client & management reports
• SIA licence
Company incentives and schemes
• 20 days paid annual leave
• Nest pension scheme
• Full uniform
• Other benefits within package.


Advertiser: Direct Employer

Reference:

Posted on: 2021-05-31 16:50:05

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General & Other - Customer Service - Care & Social Care - Margate, Kent

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Security and Support
  DOE
  Margate, Kent
  permanent,full-time

This Job Has Expired! This advert has now been deleted by the advertiser, the details below are for information only.


A fantastic opportunity has arisen to join our Security and Support Team, Paramount Task Force, part of the Paramount Independent Property Services company. We are looking for a proactive, conscientious individual to join the team working from our new support scheme in Margate, Kent. The successful candidate would be working a rotating shift pattern. The ideal candidate will be a proactive team player with a can-do attitude, who will have a professional attitude and excellent customer service skills.
Responsibilities and Duties of the Night-time Security and Support Operative:
• Working in a multi-functional Support Scheme that accommodates a number of occupants and welcomes professional services to use the facilities within.
• Ensuring on site compliance with Conditions of Residence and general behaviour of clients.
• Consciousness of wider community impact and ensuring behaviours within and externally to the building are managed well.
• Receiving questions and queries in a customer focused and polite manner, managing contact from our clients in respect to out of hours enquiries and managing the scheme effectively.
• Communicate with staff in a professional manner and share sensitive and important information with your daytime colleagues.
• Operation of Incident Management systems, logs and record keeping in a professional and efficient manner.
• Operation of activation led CCTV systems, as well as normal operating and monitoring of all CCTV on site.
• Provide real time support to the business and clients.
• Liaise with agencies and authorities effectively and efficiently.
• Maintain call logs, incident reports and company specific reports
• Respond to messages via email and telephone.
• Maintaining regular radio contact with our Task Force Operatives and provide essential information relevant to the running of the scheme, as well as night-time check ins with our Control Room Operatives.
• Maintaining a clean office environment and ensuring the communal areas of the Scheme remain clean and tidy at all times.
• Other duties necessary for the effective operation and positive reputation of the business.
Desired Experience & or Qualifications
Essential
• PC skills
• Good knowledge of excel, word and other computer packages
• Hold or ability to obtain security clearance (DBS)
• Good communication skills – verbal and written
• Capacity to integrate with all stakeholder levels both internally and externally including the clients.
Desirable
• Customer focused background with Support principles always being put first.
• Good Communication skills Telephone and Email and two-way radio
• Previous experience with producing client & management reports
• SIA licence
Company incentives and schemes
• 20 days paid annual leave
• Nest pension scheme
• Full uniform
• Other benefits within package.


Advertiser: Direct Employer

Reference:

Posted on: 2021-05-31 16:50:05

I want to receive the latest job alerts for:

General & Other and Customer Service and Care & Social Care jobs in Margate, Kent

By creating a job alert, you agree to our Terms . You can change your consent settings at any time by unsubscribing or as detailed in our terms.

Similar Jobs:

Recruitment Consultant

  Recruitment Solutions South East Ltd

  £24-28000 + uncapped bonus

  Tunbridge Wells, Kent

Production Operative

  Kent Performance Cams Ltd

  Dependent on experience

  Folkestone, Kent

Operations Co-ordinator

  Solar Gates UK Ltd

  up to £30,000

  Maidstone, Kent

Field Care Supervisor

  New Appointments Group

  £25000 - £35000 per annum

  Maidstone, Kent

Lunchtime Supervisor

  Wilmington Academy

  Actual salary £3,415 per annum (£20,103 full time equivalent)

  Dartford, Kent

Service Desk Analyst

  Tribeca Technology Ltd

  £21,000 - £28,000

  Sittingbourne, Kent

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