2Nd Line It Network Support Engineer

  • competitive
  • East Malling, Tonbridge and Malling, Kent
  • 1St Choice Jobs

Due to expansion, our client is looking to recruit three 2nd Line IT Network Support Engineer.

Staff are currently working remotely, and office based on a rota basis.

Company benefits include free lunch, sit/stand desks, Perkbox, Employee Assistance, Regular wellness events, 32 days holiday (including Bank Holidays)

As a 2nd Line IT Network Support Engineer you will perform duties that include;

• Helpdesk, project work and hardware maintenance.

• Attend client sites as and when required to fulfil the requirements of prescheduled projects and reactive troubleshooting.

• Have the technical knowledge to make recommendations to clients, suggesting genuine system improvements and upgrades.

Skills required of the 2nd Line IT Network Support Engineer

• Windows Server 2003-2019

• Windows Desktop XP-10

• Hosted Desktop and Cloud computing

• Terminal server farm setups

• Office 365 tenant setup and administration

• VMWare/Hyper-V administration

• Strong networking capabilities (DNS, routing, switching, etc.)

• VoIP knowledge, preferably 3CX

Desirable Skills and Experience of the 2nd Line IT Network Support Engineer

• Exposure to Cisco/Draytek firewalls

• Apple products and support

• Group Policy administration

• Cabling survey and installations

• Exposure to Ubiquiti / Cisco Wireless

• Previous MSP experience

• Recognised accreditations (MCPs, COMPTia, Apple)

Working hours are 42.5 per week 07:00-15:30 / 07:45-16:15 / 08:45-17:15 / 11:30-20:00

24hr out of hours service on a roster basis

32 days, rising to 38 days subject to terms after 3 years of continuous service (including 8 bank holidays)

Apply for the role of 2nd Line IT Network Support Engineer today!

  • Advertiser: Agency
  • Reference: VR/02809J