Property Administrator (Housing)

Role: Property Administrator (Housing)

37.5 hours per week, (12pm – 8pm Monday – Friday)

Salary: £16k - £18k

We are the leading provider of specialist homelessness accommodation services to the South East, and we are searching for new staff looking to develop a career in housing. If you are looking for an opportunity to work for a vibrant young company, a fantastic opportunity has arisen to join Paramount Independent Property Services. We are looking for a proactive, conscientious individual to join the team working from our Head Office in Rochester, Kent. The successful candidate would be working a 12pm – 8pm shift, Monday – Friday, and would be providing administration support duties to our housing team. The ideal candidate will be a proactive team player with a can-do attitude, who will have a professional attitude and excellent customer service skills.

Responsibilities and Duties

• Receiving calls in a customer focused and polite manner

• Managing calls from our clients in respect to enquiries, including repairs and anti-social behaviour incidents

• Communicate with staff, clients and other agencies in a professional manner

• Respond to messages via email and telephone

• Updating events using our own database (training will be provided)

• Other duties necessary for the effective operation and positive reputation of the business.

Desired Experience & or Qualifications

• PC skills

• Good knowledge of excel, word and other computer packages

• Good communication skills – verbal and written

• Capacity to integrate with all stakeholder levels both internally and externally including the clients

• A caring and compassionate approach

• Good timekeeping skills

Company incentives and schemes

• 20 days paid annual leave

• Nest pension scheme

• Parking onsite

• Other benefits within package