Transport Planner

We are currently recruiting for a fantastic client based in the Mid Kent area, who are seeking a proven Transport Planner to join their busy team!

The successful candidate must be an experienced Transport Planner, looking to work in a fast-paced environment, responsible for control of all order deliveries with a large customer base, whilst being reliable and pro-active.

Duties include:

* Working within the transport office to assist with the co-ordination of a team that delivers throughout the UK

* Effective routing using planning systems to create delivery plans for in-house vehicles and 3rd party carriers.

* Completing delivery manifests for communication with both customers and internal staff.

* Assisting with ensuring the drivers are on the road as quickly and efficiently as possible and issues are resolved promptly

* Communicating with customers and drivers to resolve issues with deliveries/delivery timescales, to ensure customer satisfaction is met

* Updating customer portals

* Undertaking any other ad hoc project or task within the company as required

Experience required:

* Experience within a similar role is essential within a busy transport office

* The use of Made4net / ortec / paragon routing systems would be advantageous

* Be able to proactively sort orders for cost effective delivery methods.

* Key customer service skills

* Be proactive and display initiative

* Possess effective communication skills

* Demonstrate a good working knowledge of Microsoft Word and Excel, and Outlook

* Have achieved a minimum of Grade C in GCSE (or equivalent) in Maths and English

Please note - job hoppers need not apply!