CommittedGiving Ltd www.committedgiving.com is a leading provider of online and digital fundraising, membership, e-commerce and marketing services to an ever growing blue chip client list of leading charities, universities, museums and galleries. We are a fast growing organisation with an excellent, hard earned, reputation within the sector.

We now have an opportunity for an energetic, personable and ambitious individual to join our busy and friendly support team and help us to maintain and grow our business.

The role is initially extremely varied and wide ranging and can include:
• First line client query support and resolution
• Operational and application documentation support
• General office admin services
• IT Testing and system release validation
• ISO27001 Information Security support and administration
• Quality assurance overview, maintenance and record keeping
• Client training and product familiarisation
• Social media and website content administration

It will give you plenty of opportunities to get involved in the development and enhancement of our products and service offerings along with a great deal of direct Client and colleague contact. It truly is a varied and stretching opportunity.

Ideally you will have prior experience within a similar role. Key requirements include:

• Good knowledge of Microsoft Office applications, including Access
• An interest in computer and web based technology
• Ability to plan and work in a team and individually
• Demonstrable attention to detail

In addition previous experience in charity and / or digital marketing and fundraising would be advantageous

The post involves substantial Client, supplier and other third party contacts so excellent written and verbal communication skills are essential. You should also be confident, able to manage your own workload and be prepared to contribute your ideas and views.

The position is based in our offices at the Kent Science Park in Sittingbourne. Starting salary is competitive and is dependent on experience. Flexible working arrangements are available as is option for part time working to fit in around other commitments. Driving licence and own transport is advisable. If you are interested or want to find out more, get in touch.

CommittedGiving Ltd is a member of the Mosaic Fulfilment Solutions group of companies.
https://www.mosaicfs.com/