This is a full time, 6 month fixed term contract (with potential to be made permanent)


We are looking for someone to join our small but busy Community & Events Fundraising team on a fixed term contract. This role is a new position within the charity working on a variety of exciting virtual events and Facebook Fundraising.

Main Purpose of the Job:
The main purpose of the job is to support the Community & Events team with virtual fundraising initiatives and stewarding our supporters through their fundraising journey.

Your Key Responsibilities:
• Deliver stewardship plans to strengthen ways to engage and build relationships with supporters participating in the social media fundraising activity and identify opportunities to maximise the life-time value of the supporters.
• Create engaging text, image and video content for social media responding to and celebrating the supporters.
• Social media moderation of our online community groups, including responding to comments and queries across all communication channels.
• Provide administrative support where needed to ensure that the fundraising products and events deliver excellent supporter experiences.
• Manage and deliver fulfilment of mass materials for supporters over the course of the challenge events.
• Work with Data team colleagues to ensure supporter’s records are accurate, and up to date.
• Maintain effective working systems for administration of own work and of the department.
• Provide support to all virtual event participants as requested by the Head of Community Events & Community & Events Managers.

Personal Attributes:
• We are looking for a proactive individual who can manage the online community’s we are building, motivate and engage our supporters to fundraise as well as take ownership of various elements of the events.
• We are a small but high performing team with ambitious goals so are looking for someone who is confident, can work well as part of a team and can follow

Working Environment:
• This role is normally office-based (working at home possible during lockdowns)
• Flexibility with out of hours work will be required, e.g. at events on evenings & weekends


Skills & Experience Required:
Essential:
• Previous experience in Fundraising and/or Digital Communications
• A passion for writing social media content and engaging with an online community.
• Excellent written communications, demonstrating an understanding of house style and tone of voice

Desirable:
• Previous experience and knowledge of managing an online community
• Previous experience within the charity sector
• Experience with CRM systems
• Experience of using Mailchimp

Benefits:
RBLI offer 25 days holiday allowance per annum pro rata, a Group Flexible Retirement Plan and Life Assurance.

To Apply:
If you wish to be considered for the above role, forward your CV and covering letter including a supporting statement to recruitment@rbli.co.uk. RBLI is an equal opportunities employer.


* RBLI reserves the right to remove a vacancy at any time prior to the published closing date

NO AGENCIES