HRGO are recruiting for a client in Ashford who are looking for a Temporary Shipping Coordinator. As a Temporary Shipping Coordinator, you will support customers through monitoring of daily shipment issues, management of outbound customs queries and monitoring of imports to ensure the delivery schedule is maintained efficiently.



Daily Requirements



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Following up on transport complaints: monitor and resolve missed deliveries or documents by carriers.
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Facilitating and liaising: ensure careful execution of requests. You will be process orientated, paying attention to shipping dates, labelling, packaging, and stockholding according to customer requirements.
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Communicating: a key part of this role is communication with people and around requests.



The ideal candidate:



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Has excellent communication skills and demonstrates self-awareness
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Is adaptable and flexible
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Is determined to see problems through to a successful resolution for all
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Is diplomatic under pressure
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Is a team player
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High school education or GCSE (minimum level C equivalent)
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2 + years' experience in a similar role
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Excellent customer service experience
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Ability to work under pressure and deal with ambiguity
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Excellent attention to detail
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An efficient personality with strong time management and customer skills
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SAP knowledge
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Awareness of Customs documentation and inbound / outbound movement would be desirable



If you are interested in this role, please contact Emily Snaith on emily.snaith@hrgo.co.uk.