This Job Has Expired! This advert has now been deleted by the advertiser, the details below are for information only.
Yardi Software Support Analyst
Nationwide - home based
£18-30k
VR/02892J
Our well-established client provides specialist software system support, implementation, development and consultancy services. We are seeking a Software Support Analyst with experience supporting the Yardi property, asset, facility and financial management platform.
The main duties of the role will be:
· To handle helpdesk calls supporting specialist software
· Log and record all support cases and ensure that they are prioritised in accordance with the SLAs
· Ensure that all actions are recorded in the Helpdesk system
· Investigate the work and resolve all software issues in accordance with SLAs
· Provide users with timely updates regarding their call
· Advise the user on appropriate action and record all case actions
· Identify and escalate any calls to ensure SLAs are met
Skills Required
Excellent communication and listening skills.
Well organised with excellent self-planning skills.
The ability to work both independently (self-motivated) and also a team player.
A desire to work in a busy and dynamic environment.
A keen interest in problem-solving.
Advertiser: Agency
Reference: VR/02892J
Posted on: 2022-06-30 14:12:39
Send me Alert for jobs in:
IT & Telecoms - Kent
Email Address
Senior External Returns Analyst
Canterbury Christ Church University
£46,049-£56,536 per annum with further progression up to £58,226
Software Engineer - SC Clearance
Hays Specialist Recruitment Ltd
£500.0 - £550.0 per day + Up to £550 p/d
Hays Specialist Recruitment Ltd
Up to £20.71 per hour + £20.71 p/h Umbrella
Scientific Software Engineers (C++, Masters or PhD)
Hays Specialist Recruitment Ltd
£60000 - £130000 per annum + £60000 - £130000
Geoscience Software Engineer (C++, Masters or PhD)
Hays Specialist Recruitment Ltd
£65000 - £120000 per annum + £65-120k
React Front End Engineer (TypeScript, API's, some C#/Angular)
Hays Specialist Recruitment Ltd
£45000.0 - £60000.0 per annum + £45-60k + Package
This Job Has Expired! This advert has now been deleted by the advertiser, the details below are for information only.
Yardi Software Support Analyst
Nationwide - home based
£18-30k
VR/02892J
Our well-established client provides specialist software system support, implementation, development and consultancy services. We are seeking a Software Support Analyst with experience supporting the Yardi property, asset, facility and financial management platform.
The main duties of the role will be:
· To handle helpdesk calls supporting specialist software
· Log and record all support cases and ensure that they are prioritised in accordance with the SLAs
· Ensure that all actions are recorded in the Helpdesk system
· Investigate the work and resolve all software issues in accordance with SLAs
· Provide users with timely updates regarding their call
· Advise the user on appropriate action and record all case actions
· Identify and escalate any calls to ensure SLAs are met
Skills Required
Excellent communication and listening skills.
Well organised with excellent self-planning skills.
The ability to work both independently (self-motivated) and also a team player.
A desire to work in a busy and dynamic environment.
A keen interest in problem-solving.
Advertiser: Agency
Reference: VR/02892J
Posted on: 2022-06-30 14:12:39
I want to receive the latest job alerts for:
IT & Telecoms jobs in Kent
Senior External Returns Analyst
Canterbury Christ Church University
£46,049-£56,536 per annum with further progression up to £58,226
Software Engineer - SC Clearance
Hays Specialist Recruitment Ltd
£500.0 - £550.0 per day + Up to £550 p/d
Hays Specialist Recruitment Ltd
Up to £20.71 per hour + £20.71 p/h Umbrella
Scientific Software Engineers (C++, Masters or PhD)
Hays Specialist Recruitment Ltd
£60000 - £130000 per annum + £60000 - £130000
Geoscience Software Engineer (C++, Masters or PhD)
Hays Specialist Recruitment Ltd
£65000 - £120000 per annum + £65-120k
React Front End Engineer (TypeScript, API's, some C#/Angular)
Hays Specialist Recruitment Ltd
£45000.0 - £60000.0 per annum + £45-60k + Package