Role and Responsibilities

To play a key role in the continued growth of 1PS. We support Recruitment agencies by providing funding and back office services to allow them to grow.

You’ll be joining the Credit Control Team, assisting the team with the collection of debt, managing relationships with agencies and end clients and dealing with invoice queries.

Main tasks

Being a point of contact for specific agencies and end clients
Maintaining accurate sales ledger and account balance for all clients
Following invoice collection process to chase outstanding debt
Escalate and manage communication for any bad debt
Create and distribute credit notes as necessary
Complete supplier application forms
Manage credit control queries such as copy invoice requests and account information
Reconciliation of accounts where necessary.
Qualifications and Skills

Excellent customer care or sales experience
Experience of liaising with clients on phone, email and messaging
Credit Control Experience
Good numeracy and IT skills, particularly spreadsheets and databases
The ability to plan and organise, prioritise and delegate when needed
A calm, level-headed approach ensuring accuracy even under pressure
Personal Attributes

Positive, personable and friendly
Team player
Practical and pragmatic
Thrive in a busy working environment
Able to manage multiple projects and prioritise
An eagerness to learn and contribute to the wider goals of the sales team
Good analytical thinking with the ability to interpret data and spot opportunities
Excellent written and verbal communication skills
Excellent attention to detail