Credit Controller

Role and Responsibilities

To play a key role in the continued growth of 1PS. We support Recruitment agencies by providing funding and back office services to allow them to grow.

You’ll be joining the Credit Control Team, assisting the team with the collection of debt, managing relationships with agencies and end clients and dealing with invoice queries.

Main tasks

Being a point of contact for specific agencies and end clients

Maintaining accurate sales ledger and account balance for all clients

Following invoice collection process to chase outstanding debt

Escalate and manage communication for any bad debt

Create and distribute credit notes as necessary

Complete supplier application forms

Manage credit control queries such as copy invoice requests and account information

Reconciliation of accounts where necessary.

Qualifications and Skills

Excellent customer care or sales experience

Experience of liaising with clients on phone, email and messaging

Credit Control Experience

Good numeracy and IT skills, particularly spreadsheets and databases

The ability to plan and organise, prioritise and delegate when needed

A calm, level-headed approach ensuring accuracy even under pressure

Personal Attributes

Positive, personable and friendly

Team player

Practical and pragmatic

Thrive in a busy working environment

Able to manage multiple projects and prioritise

An eagerness to learn and contribute to the wider goals of the sales team

Good analytical thinking with the ability to interpret data and spot opportunities

Excellent written and verbal communication skills

Excellent attention to detail