Education and Student Experience

Location: Canterbury
Salary: £20,600 to £22,254 per annum
Grade: Grade 4
Post Type: Full Time
Contract Type: Permanent
Release Date: Tuesday 12 October 2021
Closing Date: 23.59 hours BST on Monday 25 October 2021 (unless otherwise stated)
Interview Date: Tuesday 02 November 2021
Reference: NATS-088-21

If you have solid administrative experience in a customer facing role, with excellent all round communication skills, we would welcome your application for this role.

You will provide end-to-end student administrative support to the academic portfolio of taught courses and programmes within the Division, utilising your broad understanding of the routine activities required to ensure the smooth and efficient administration of the taught programmes in the Division, you will be responsible for responding to students and colleagues from across the University as well as visitors and external contacts on routine matters.

As Taught Programmes Administrator you will:

act as a point of contact for all taught students, advising on a wide range of matters to support a positive student experience
provide a broad range of support and administrative service across all taught programmes
provide administrative support to the Division's Exam Boards and Mitigation Committee(s)
undertake a number of general administrative duties related to programme administration

To be successful in this role you will have/be:

previous administrative experience in a customer facing role
good IT skills, particularly Microsoft Office packages (intermediate level)
excellent communication and presentation skills, able to communicate effectively and clearly both verbally and in writing
experience of minute taking

Please see the links below to view the full job description and to apply for this post. If you require further information regarding the application process please contact the Human Resources team on NATSHR@kent.ac.uk quoting ref number NATS-088-21.