This Job Has Expired! This advert has now been deleted by the advertiser, the details below are for information only.
Customer Service Advisor
Canterbury, Kent
19K plus OTE
Permanent
Monday to Friday 9am-5.30pm & every other Saturday 9am-1pm
Our client, a large, competitive insurance provider in Canterbury, is currently looking to recruit Customer Service Advisor on a permanent basis.
Duties of the Customer Service Advisor
* Supporting all areas of the business by ensuring that that all required and supporting documentation for customers and insurers is provided within established service level agreements and in a compliant manner.
* Dealing with after sales Insurer and customer queries and complaints via phone, email and post.
* Acting in a friendly and professional manner at all times.
* Identifying potential customer issues and vulnerabilities and adapting process accordingly.
* Working closely with colleagues to support and achieve company objectives.
* Accurately and efficiently processing work through internal and external systems.
* Achieving and exceeding all personal performance and quality targets.
* Working as a team to achieve and exceed all departmental targets.
Person Specification of the Customer Service Advisor
* Excellent communication skills as the role involves telephone support
* Previous experience working in a customer service/call centre environment
* Knowledge of the insurance industry would be desirable
* Experience with MS Office products
This is a great opportunity to work for a collaborative and supportive employer.
About Morgan Jones:
Morgan Jones Recruitment Consultants Limited acts as an employment agency for permanent recruitment and as an employment business for the supply of temporary workers. By applying for this job, you accept the Terms &Conditions, Privacy Policy and Data Protection and Information Security Policy which can be found on the Morgan Jones website.
Due to the high volume of applicants applying for all roles, we can only reply to candidates with the most relevant skills and experience. If you have not heard back from us within 48 hours of your application, please assume that you have been unsuccessful on this occasion.
To view other great opportunities, visit our website or follow Morgan Jones on your favourite social networks - Facebook, Twitter or LinkedIn.
Advertiser: Agency
Reference: 10840 (MJAWCSA)
Posted on: 2022-04-16 10:42:13
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Call Centre - Customer Service - Canterbury, Kent
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Premier Work Support
Up to £12.51 per hour + PLUS holiday accrual
This Job Has Expired! This advert has now been deleted by the advertiser, the details below are for information only.
Customer Service Advisor
Canterbury, Kent
19K plus OTE
Permanent
Monday to Friday 9am-5.30pm & every other Saturday 9am-1pm
Our client, a large, competitive insurance provider in Canterbury, is currently looking to recruit Customer Service Advisor on a permanent basis.
Duties of the Customer Service Advisor
* Supporting all areas of the business by ensuring that that all required and supporting documentation for customers and insurers is provided within established service level agreements and in a compliant manner.
* Dealing with after sales Insurer and customer queries and complaints via phone, email and post.
* Acting in a friendly and professional manner at all times.
* Identifying potential customer issues and vulnerabilities and adapting process accordingly.
* Working closely with colleagues to support and achieve company objectives.
* Accurately and efficiently processing work through internal and external systems.
* Achieving and exceeding all personal performance and quality targets.
* Working as a team to achieve and exceed all departmental targets.
Person Specification of the Customer Service Advisor
* Excellent communication skills as the role involves telephone support
* Previous experience working in a customer service/call centre environment
* Knowledge of the insurance industry would be desirable
* Experience with MS Office products
This is a great opportunity to work for a collaborative and supportive employer.
About Morgan Jones:
Morgan Jones Recruitment Consultants Limited acts as an employment agency for permanent recruitment and as an employment business for the supply of temporary workers. By applying for this job, you accept the Terms &Conditions, Privacy Policy and Data Protection and Information Security Policy which can be found on the Morgan Jones website.
Due to the high volume of applicants applying for all roles, we can only reply to candidates with the most relevant skills and experience. If you have not heard back from us within 48 hours of your application, please assume that you have been unsuccessful on this occasion.
To view other great opportunities, visit our website or follow Morgan Jones on your favourite social networks - Facebook, Twitter or LinkedIn.
Advertiser: Agency
Reference: 10840 (MJAWCSA)
Posted on: 2022-04-16 10:42:13
I want to receive the latest job alerts for:
Call Centre and Customer Service jobs in Canterbury, Kent
Premier Work Support
Up to £12.51 per hour + PLUS holiday accrual