Customer Service Advisor
  Competitive
  Kings Hill, Tonbridge and Malling, Kent
  permanent,full-time

This Job Has Expired! This advert has now been deleted by the advertiser, the details below are for information only.


Join Watchfinder and build your career today!

https://www.youtube.com/watch?v=APv4PrNWiZU&feature=embtitle

How will you make an impact?


An exciting opportunity has become available for a personable and professional Warranty & Customer Service Advisor to join Watchfinder.

As the Warranty & Customer Service Advisor you will be at the forefront of the business, playing an integral part in the overall customer experience at Watchfinder.

Liaising with customers regarding their warranty claims, you will provide regular updates as to the status of their query, resolving any complaints in an efficient manner.

Working as part of a busy team you will deal with customer queries both over the phone and via email, collaborating with your team to ensure that all queries are resolved with a satisfactory outcome for the customer.

How will you experience success with us?


We believe in working collaboratively and your contributions will assist with the continued growth within the department.

You will deal with customer queries both over the phone and via email
Liaise with customers regarding warranty claims, keeping the customer up to date throughout the whole process
Booking warranty appointments
Liaise with relevant departments making sure that warranty claims are being handled in a timely and efficient manner
Communicate any issues that may arise to the customer, ensuring that there is a positive resolution
Putting together and providing quotations
Dealing with customer complaints in a professional manner
General administration, keeping customer records accurate and up to date


How do we keep you smiling?

You will have the opportunity to work as part of a vibrant and energetic team, enhancing your skillset whilst playing a key role within the business.

This exciting position will give you the opportunity to further your career within a rapidly growing international business that genuinely cares about your personal and professional development.

On top of this we offer a competitive salary and benefits package which includes:

Private healthcare and dental
Hybrid working options
Competitive pension scheme
Season ticket loan
Holiday scheme
Free shuttle bus from train station to HQ
Cycle to work scheme
Employee Assistant programme
Extensive group discounts

Your journey with us…

1st Stage – Screening call with the Watchfinder Talent Team

2nd Stage – Video interview with the Aftersales Manager and Talent Team

3rd Stage – Meet with the team at HQ where you get to sample a day in the life of a Warranty & Customer Service Advisor at Watchfinder


Advertiser: Direct Employer

Reference: WFWCSR

Posted on: 2022-01-31 14:30:55

Send me Alert for jobs in: 

General & Other - Administration - Customer Service - Kings Hill, Tonbridge and Malling, Kent

Email Address

By creating a job alert, you agree to our Terms . You can change your consent settings at any time by unsubscribing or as detailed in our terms.

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Customer Service Advisor
  Competitive
  Kings Hill, Tonbridge and Malling, Kent
  permanent,full-time

This Job Has Expired! This advert has now been deleted by the advertiser, the details below are for information only.


Join Watchfinder and build your career today!

https://www.youtube.com/watch?v=APv4PrNWiZU&feature=embtitle

How will you make an impact?


An exciting opportunity has become available for a personable and professional Warranty & Customer Service Advisor to join Watchfinder.

As the Warranty & Customer Service Advisor you will be at the forefront of the business, playing an integral part in the overall customer experience at Watchfinder.

Liaising with customers regarding their warranty claims, you will provide regular updates as to the status of their query, resolving any complaints in an efficient manner.

Working as part of a busy team you will deal with customer queries both over the phone and via email, collaborating with your team to ensure that all queries are resolved with a satisfactory outcome for the customer.

How will you experience success with us?


We believe in working collaboratively and your contributions will assist with the continued growth within the department.

You will deal with customer queries both over the phone and via email
Liaise with customers regarding warranty claims, keeping the customer up to date throughout the whole process
Booking warranty appointments
Liaise with relevant departments making sure that warranty claims are being handled in a timely and efficient manner
Communicate any issues that may arise to the customer, ensuring that there is a positive resolution
Putting together and providing quotations
Dealing with customer complaints in a professional manner
General administration, keeping customer records accurate and up to date


How do we keep you smiling?

You will have the opportunity to work as part of a vibrant and energetic team, enhancing your skillset whilst playing a key role within the business.

This exciting position will give you the opportunity to further your career within a rapidly growing international business that genuinely cares about your personal and professional development.

On top of this we offer a competitive salary and benefits package which includes:

Private healthcare and dental
Hybrid working options
Competitive pension scheme
Season ticket loan
Holiday scheme
Free shuttle bus from train station to HQ
Cycle to work scheme
Employee Assistant programme
Extensive group discounts

Your journey with us…

1st Stage – Screening call with the Watchfinder Talent Team

2nd Stage – Video interview with the Aftersales Manager and Talent Team

3rd Stage – Meet with the team at HQ where you get to sample a day in the life of a Warranty & Customer Service Advisor at Watchfinder


Advertiser: Direct Employer

Reference: WFWCSR

Posted on: 2022-01-31 14:30:55

I want to receive the latest job alerts for:

General & Other and Administration and Customer Service jobs in Kings Hill, Tonbridge and Malling, Kent

By creating a job alert, you agree to our Terms . You can change your consent settings at any time by unsubscribing or as detailed in our terms.

Similar Jobs:

Customer Services & Admin person

  VICS CATERING SUPPLIES LTD

  15,750 plus bonus

  Sittingbourne, Kent

Customer Services Assistant

  Cornerstone Fire & Security Group

  25K - 30K Depending on Experience

  Kent

Customer Services Advisor - Temporary

  KHR - Recruitment Specialists

  Up to £30000 per annum

  Edenbridge, Kent

Customer Service Assistant (Trainee)

  Recruitment Solutions South East Ltd

  Depending on Experience

  Edenbridge, Kent

Course Administrator

  Canterbury Christ Church University

  £23,881 – £25,448 per annum

  Canterbury, Kent

Service Support Administrator

  Premier Work Support

  Up to £26000 per annum + Excellent Company Benefits

  Maidstone, Kent

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