This Job Has Expired! This advert has now been deleted by the advertiser, the details below are for information only.
Website Support Analyst
Bromley
up to £25k DOE
VR/03110J
We have an exciting opportunity for a talented, confident and proactive First Line Support Analyst within our client's growing creative design agency. Working within their Web Support team, they have an opportunity for a dynamic problem-solver, with dependable skills and a keen eye for detail.
This role involves a high level of communication as you will be a front-line support representative to their clients. They require a candidate who will relish the challenge of a fast-paced environment and who is able to adapt and grow as their services to the sector evolve.
Duties and key responsibilities:
· Providing remote technical support via phone and email to clients on website related issues using the dedicated ticketing support software
· Deliver online CMS demonstrations and provide face to face training to new and existing clients
· QA testing and website snagging
Desirable skills:
· Experience in providing 1st line IT support is preferable, however any customer service experience is desirable
· Ability to explain complex ideas to those with limited IT and systems knowledge
· Experience in managing and using CMS systems, including the WordPress platform
· Basic understanding of HTML, CSS Google Analytics would be an advantage
· Relevant IT qualifications or experience
Advertiser: Agency
Reference: VR/03110J
Posted on: 2022-07-03 14:55:20
Send me Alert for jobs in:
IT & Telecoms - Bromley, Kent
Email Address
Hays Specialist Recruitment Ltd
£130.0 - £150.0 per day + £150 p/d Umbrella
Hays Specialist Recruitment Ltd
£570.0 - £670.0 per day + Up to £670 p/d Umbrella
Hays Specialist Recruitment Ltd
£65000.0 - £75000.0 per annum
Hays Specialist Recruitment Ltd
£50000 - £60000 per annum + £50-60k + Bonus
This Job Has Expired! This advert has now been deleted by the advertiser, the details below are for information only.
Website Support Analyst
Bromley
up to £25k DOE
VR/03110J
We have an exciting opportunity for a talented, confident and proactive First Line Support Analyst within our client's growing creative design agency. Working within their Web Support team, they have an opportunity for a dynamic problem-solver, with dependable skills and a keen eye for detail.
This role involves a high level of communication as you will be a front-line support representative to their clients. They require a candidate who will relish the challenge of a fast-paced environment and who is able to adapt and grow as their services to the sector evolve.
Duties and key responsibilities:
· Providing remote technical support via phone and email to clients on website related issues using the dedicated ticketing support software
· Deliver online CMS demonstrations and provide face to face training to new and existing clients
· QA testing and website snagging
Desirable skills:
· Experience in providing 1st line IT support is preferable, however any customer service experience is desirable
· Ability to explain complex ideas to those with limited IT and systems knowledge
· Experience in managing and using CMS systems, including the WordPress platform
· Basic understanding of HTML, CSS Google Analytics would be an advantage
· Relevant IT qualifications or experience
Advertiser: Agency
Reference: VR/03110J
Posted on: 2022-07-03 14:55:20
I want to receive the latest job alerts for:
IT & Telecoms jobs in Bromley, Kent
Hays Specialist Recruitment Ltd
£130.0 - £150.0 per day + £150 p/d Umbrella
Hays Specialist Recruitment Ltd
£570.0 - £670.0 per day + Up to £670 p/d Umbrella
Hays Specialist Recruitment Ltd
£65000.0 - £75000.0 per annum
Hays Specialist Recruitment Ltd
£50000 - £60000 per annum + £50-60k + Bonus