This Job Has Expired! This advert has now been deleted by the advertiser, the details below are for information only.
Website Support Analyst
Bromley
up to £25k DOE
VR/03110J
We have an exciting opportunity for a talented, confident and proactive First Line Support Analyst within our client's growing creative design agency. Working within their Web Support team, they have an opportunity for a dynamic problem-solver, with dependable skills and a keen eye for detail.
This role involves a high level of communication as you will be a front-line support representative to their clients. They require a candidate who will relish the challenge of a fast-paced environment and who is able to adapt and grow as their services to the sector evolve.
Duties and key responsibilities:
· Providing remote technical support via phone and email to clients on website related issues using the dedicated ticketing support software
· Deliver online CMS demonstrations and provide face to face training to new and existing clients
· QA testing and website snagging
Desirable skills:
· Experience in providing 1st line IT support is preferable, however any customer service experience is desirable
· Ability to explain complex ideas to those with limited IT and systems knowledge
· Experience in managing and using CMS systems, including the WordPress platform
· Basic understanding of HTML, CSS Google Analytics would be an advantage
· Relevant IT qualifications or experience
Advertiser: Agency
Reference: VR/03110J
Posted on: 2022-07-03 14:55:20
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IT & Telecoms - Bromley, Kent
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Canterbury Christ Church University
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Salary will be discussed during the interview stage
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This Job Has Expired! This advert has now been deleted by the advertiser, the details below are for information only.
Website Support Analyst
Bromley
up to £25k DOE
VR/03110J
We have an exciting opportunity for a talented, confident and proactive First Line Support Analyst within our client's growing creative design agency. Working within their Web Support team, they have an opportunity for a dynamic problem-solver, with dependable skills and a keen eye for detail.
This role involves a high level of communication as you will be a front-line support representative to their clients. They require a candidate who will relish the challenge of a fast-paced environment and who is able to adapt and grow as their services to the sector evolve.
Duties and key responsibilities:
· Providing remote technical support via phone and email to clients on website related issues using the dedicated ticketing support software
· Deliver online CMS demonstrations and provide face to face training to new and existing clients
· QA testing and website snagging
Desirable skills:
· Experience in providing 1st line IT support is preferable, however any customer service experience is desirable
· Ability to explain complex ideas to those with limited IT and systems knowledge
· Experience in managing and using CMS systems, including the WordPress platform
· Basic understanding of HTML, CSS Google Analytics would be an advantage
· Relevant IT qualifications or experience
Advertiser: Agency
Reference: VR/03110J
Posted on: 2022-07-03 14:55:20
I want to receive the latest job alerts for:
IT & Telecoms jobs in Bromley, Kent
Lead Functional Analyst (SITS)
Canterbury Christ Church University
£42,254 to £44,746 per annum (with a possibility of an additional Market Supplement for the right candidate)
High Street Doctors
Salary will be discussed during the interview stage
Development Solutions Lead (Hands-Off, .Net)
Hays Specialist Recruitment Ltd
£60000 - £80000 per annum + £60-80k + Package