Customer Service Specialist

Mid Kent

£22,000

Are you a brilliant communicator? Do you have solid experience in Administration or Customer Service?

If this is you, then this Customer Service role could be perfect for you!

Our client is a well-established company who offer a generous benefits package, along with a great working environment. Their stable workforce is testament to this!

Duties Include:

* Implementing and coordinating orders for bespoke services
* Chasing and Processing orders and call offs accurately
* Handling all administration for any discrepancies and invoice queries
* Keeping systems up to date and accurately managing data and customer information
* Managing and dealing with customer enquiries via email and phone calls ensuring all are logged and actioned
* Working in a busy environment, prioritising a varied workload
* Methodically following processes in order to resolve queries

To be successful you will have/be:

* Solid office-based Customer Service/ Administration experience
* Good working knowledge of Microsoft Word, Excel & PowerPoint
* Good attention to detail and accuracy
* Confident working with numbers
* Exceptional organisational skills
* A genuine passion for Customer Service
* Excellent communication skills both verbally and written
* To be a quick learner with a positive "can do" attitude

This is a fantastic opportunity for someone looking to join a stable and friendly team offering great benefits and a long-term career, with no weekend working.

If you are interested, then please apply now to be considered!



This role is being handled by Leah Hall, Consultant for Business Support at Pearson Whiffin Recruitment.



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