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IT Systems Engineer

  • £40000.00 - £45000.00 per annum
  • Dover, Kent
  • Hays Specialist Recruitment Ltd

IT Systems Engineer, hybrid role, accountable for support, maintenance and development of tech, up to £45k.

Job Purpose

Working within the IT department, the purpose of this role is to act as a technology leader, accountable for specific areas of technology, project delivery and IT governance, enabling the department to offer the best service possible for its customers.

Duties of the Post Holder

* Information Security Management, Disaster Recovery, Business Continuity and Problem Management, Cloud Computing including Office 365 and Azure

* To provide fault troubleshooting and resolution for assigned incidents within a timely manner, ensuring incidents are updated in the current IT service management tool.

* To ensure all aspects of the IT services are monitored and appropriate alerting mechanisms have been setup, and to be responsible for the monitoring and coordination of the response to alerts.

* To ensure compliance with, and creation of, Policies and Procedures to maintain a resilient and compliant Cyber Security Posture.

* Implementation and maintenance of Cyber Security tools.

* To effectively project manage all aspects of assigned technology projects, providing design authority expertise to ensure that solutions are fit for purpose and delivered to an agreed standard.

* To investigate and recommend changes to the IT policies and processes to maximise their effectiveness.

* To create and maintain IT system and policy documentation.

* To create training programmes for assigned areas of technology, and to deliver these to the department.

* To use your technical experience and knowledge to make suggestions for any projects that would enhance or ensure the continued delivery of the IT services and to submit the appropriate project proposals.

* Provide assistance to more junior members of staff, taking an active role in their development.

* Liaising and working with third party support companies to ensure that work is delivered, or faults are rectified in a timely manner, including management and renewal of support contracts and on-site contractor management.

* To be responsible for maintaining the asset records of equipment that is purchased, moved, or disposed of.

* To work closely with the wider department on projects/task groups, providing timely assistance and support as required by the Project Manager.

* To take responsibility for self-development, identify opportunities for training to keep technical skill set current and to advance knowledge in other areas of technology. To undertake technical and non-technical training as required.

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  • Advertiser: Agency
  • Posted on: 26/06/2022 10:35
  • Reference: 4200906