Purchasing, Operations & Customer Service In A Great Team!

  • £25k or more for the right candidate
  • Rainham, Kent
  • Ivo Group Ltd

Are YOU ready for an exciting challenge?

Before you read this, please note that we’re much more concerned that you are a good team culture fit and have a good attitude, than worrying too much about your experience. At iVO, we all want to look forward to every Monday morning, and ensuring that you fit in the culture here is going to be very important to making sure you enjoy it too!

This role is ideal for a detail driven individual who enjoys the prospect of a widely varying job role, where tasks will include purchasing, sourcing, machine repair scheduling and sales support. Initially the role is likely to include some packing and dispatching, and product assembly too. If you’re up for this challenge – read on!

We're a compact, young and enthusiastic team, and we're a family-based company, trading for just over eight years. Our company slogan is - Innovation Unleashed, People Empowered. We're dedicated to empowering cleaners and site managers everywhere, by bringing effective and well-priced innovation to the cleaning industry on a continuing basis.

At iVo we believe in doing the best for the customer, whatever the cost, and our service levels are good, but we want to keep improving.

This full-time permanent role is available immediately, with full training given to the successful candidate.

This role will include:

Purchasing – from UK, Europe and Far East, including working with suppliers and factories to resolve product issues.

Packing & Dispatch – Some items are sent by courier, some are delivered by our own vehicles. Orders need preparing to make them ready for delivery. This part of the role may decrease to make room for mor customer service / sales support work.

Repairs & Service – Liaising with the engineer to make sure repairs are done as quickly as possible and customers are kept informed with progress.

Customer Service / Sales Support – answering calls, sorting queries, organising repairs, getting quotes for bespoke items, passing on enquiries to the sales team.

Sourcing – working with our R&D person to find necessary products, parts and suppliers, so we can bring new products to market as quickly as possible.

Product Assembly – We will soon be starting the assembly of our own products. This part of the role will include running the schedules for product assembly, organising the needed team members as well as the necessary parts and materials.

This job role will evolve and change over time as the team expands and the workload increases. We’re looking for you to help change the company for the better as we grow!

Please apply if you're hard working, enthusiastic about working in a close knit team environment, and are experienced or willing to learn fast about purchasing, importing, product assembly & repairs and customer service. Essential to be customer service driven, practical, love to keep records, and keen to work constantly for the benefit of the team.

This role will be a very rewarding and enjoyable for you if you are a good culture fit for iVo. There is a great atmosphere here, and we all enjoy coming to work and putting everything in to make it a success, promote innovation and empower people.

Please don't apply if you're looking for a cushy desk job where you can settle down into a single role and work easy in a quiet corner! So what are we like here? Dynamic and driven! We're fun, we're innovative, and we're loyal and hard-working to promote the iVo brand and culture.

When you apply, please send a covering letter to show that you have spent time to review this summary and explain how your attitude and skillset are seriously going to help iVo forward.

We look forward to hearing from you!

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