Inbound Bookings Co-ordinator

Tunbridge Wells

Salary and commission combined the salary is £circa £33-36,000 per annum

(£18,525 per annum basic + monthly team commission of circa £1,250-£1,500 per month)

Small motivated & fun team, full support and training provided.

Monday - Friday - Office hours, 8.30-5pm

Benefits: 20 days holiday + Bank Holidays, Company pension, Company social events, generous monthly commission structure, plus an end of year bonus + Parking permit for office!

Are you motivated by earning a monthly realistic team bonus? Do you have excellent customer service abilities and enjoy working as part of a busy team? If you are looking for a busy inbound customer service role (not a call centre!) and enjoy being a team player, read on...

Our busy, niche client based in central Tunbridge Wells are looking for an additional motivated team player to join their team of 6 to work on inbound calls from companies and the general public and book products online and to accurately send out relevant information to them in a timely manner.

Daily tasks:

* Speaking with new and existing customers. (Inbound calls only)
* Handling customer service enquiries via telephone & email
* Taking card payments over the phone
* Handling customer cancellations and transfers
* Contacting customers to change bookings and advise on alternatives available
* General administration

Full training will be provided on the role and CRM system.

You will need to have excellent communication skills and proven customer service skills, be able to build relationships over the phone with customers, be proactive and motivated by working within a professional team. Basic experience with Microsoft Outlook, Word and Excel.

Apply today online for an immediate start, this role is being managed by Debbie Foster, Office Angels, Tunbridge Wells.

debbie.foster@office-angels.com

Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer.

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